Customer Service

Allen Chan

************@*****.***

Seattle, WA

[www.linkedin.com/in/allen-chan-]

Professional Summary

Detail-oriented and dependable early-career professional pursuing a career in Human Resources. Skilled in customer service, communication, and team collaboration, with a strong interest in supporting employee experiences, onboarding, and administrative coordination. Known for being adaptable, organized, and eager to learn. Ready to contribute to an HR team with professionalism, curiosity, and a people-first mindset. Education

University of Washington – Bothell

Bachelor of Arts in Psychology — June 2025

Shorewood High School

High School Diploma — June 2021

Skills

● Strong written and verbal communication

● Reliable team collaboration

● Time management and task prioritization

● Customer service and problem resolution

● Adaptability in fast-paced environments

● Organization and attention to detail

● Familiarity with HR principles and best practices

● Active listening

Professional Experience

Produce Clerk

Safeway – Seattle, WA Oct 2021 – Present

● Deliver personalized customer service by assisting with product selection and addressing shopper questions.

● Maintain a clean, well-stocked, and organized produce department.

● Ensure product freshness through rotation and quality checks.

● Collaborate with team members to support smooth daily store operations. Volunteer Experience

Track & Field Meet Volunteer

Shorewood High School – 2019

● Prepared and maintained event equipment; supported event staff during operations.

Cross Country Championship Volunteer

Shorewood High School – 2019

● Guided youth athletes and supported race operations to ensure safety and efficiency.

Leadership & Activities

Cross Country Team Member 2019–2021

● Recognized as Most Inspirational in 2020 for leadership and peer encouragement. Track & Field Team Member 2018–2021

● Earned Most Inspirational in 2021 for consistent effort and team spirit. Student Ambassador 2018–2021

● Selected to welcome and support incoming students through orientation and campus tours.

Certifications

Human Resources Certification Institute Coursera Pending

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