CUSTOMER SERVICE REPRESENTATIVE
KARIMAH
SMITH
CONTACT INFORMATION
Brownmonalisa76gmail.com
**** *** ****** ********* *** 6
SKILLS
OBJECTIVE
EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE
Arlington Virginia Aug 2012 - Jan 2017
EDUCATION
HIGH SCHOOL DIPLOMA
Margaret Murray Washington . 33 O st Nw Sep 1992 - Jun 1995 Communication
Empathy
Problem-solving
Patience
Adaptability
Listening
Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops. Received 3 ‘Passion Awards’ for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers.
Dynamic and dedicated customer service representative with over three years of experience in fast-paced retail environments.
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Proficient in handling customer inquiries and resolving issues effectively to ensure high satisfaction.
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Skilled in utilizing CRM software to track interactions and improve service delivery.
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Dedicated customer service representative with over 5 years of experience in delivering exceptional support and addressing customer inquiries efficiently.
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Proficient in utilizing CRM software to track interactions and enhance customer satisfaction through personalized service.
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Skilled at resolving complex issues and providing timely solutions while maintaining a professional demeanor.
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Strong communicator with the ability to empathize with customers and understand their needs effectively.
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Adept at working in fast-paced environments while managing multiple tasks and maintaining a high level of organization.
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Highly motivated customer service representative with over five years of experience in managing customer accounts and resolving issues effectively.
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Proficient in utilizing CRM software to track interactions and ensure customer satisfaction while maintaining accurate records.
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Skilled in communicating clearly and empathetically with diverse customers, resulting in high levels of client retention and loyalty.
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