Customer Service Inbound
Resume:
Work History
Paul Krieg
Contact
Address
Denver, CO 80204
Phone
**********@*****.***
Skills
Effective customer
service
•
• Payroll customer service
• IT customer service
Roadside customer
service
•
• Reliable customer service
• Customer service mindset
• Inbound customer service
Excellent customer
service skills
•
Dynamic customer service professional with a proven track record at Goodwill, enhancing satisfaction ratings through effective training and best practices. Skilled in resolving issues promptly and fostering repeat business, I combine strong interpersonal abilities with technical expertise in customer service operations to deliver exceptional support and drive organizational success.
Costumer Service
Goodwill, Littleton, CO
2025-02 -
2025-09
Enhanced customer service skills across organization with targeted training programs.
•
Implemented customer service best practices,
raising standard of support provided.
•
Trained new hires on customer service policies and procedures.
•
Greeted incoming customers and provided reliable,
friendly customer service.
•
Implemented strategies to increase customer service satisfaction ratings.
•
Generated repeat business through exceptional
customer service.
•
Enhanced customer service experience by
efficiently processing purchases and returns.
•
Provided exceptional customer service by promptly
resolving issues and complaints.
•
Communicated effectively with students and
provided outstanding customer service.
•
Glazier
Grandview Glass, Aurora, CO
2022-03 -
2025
Secured glass panes into frames and sashes using
clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
•
Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and
grinding.
•
Conducted precise glass cutting for custom
projects, ensuring accurate fit and client
expectations were met.
•
Education
Additional Information
Enhanced workplace safety by implementing proper
glass handling techniques and adhering to industry regulations.
•
Constructed and installed metal sashes and
moldings for glass installation using aluminum or steel framing.
•
Utilized problem-solving skills to address any
challenges encountered during the installation or
repair processes efficiently.
•
Improved customer satisfaction with timely
installations of glass windows, doors, and mirrors.
•
Repaired and installed mirrors, table tops, and
mirrored wardrobe doors.
•
Fabricated and installed required hardware and
moldings for glass installations.
•
GED
North Idaho College - Coeur D'alene, ID
General Studies
Adams State College - Trinidad, CO
Environmental science,communications 101 and 102
2014-06
I understand addiction and struggle. It took me a long time to be at this point in my life. I am an ex addict that has overcome many opsticals. Being able to be in an environment like this is my calling. I enjoy giving back to my community as well as being a positive role model that understands addiction and overcoming obsticals
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