Customer Service Crew Member
Resume:
Mary Grace Anon
Hardworking individual who works as a team member and independently. Able to be efficient and effective in a stressful environment. Super outgoing, confident, and open-minded.
**** *estcity Ct 277 El Paso, TX 79902
*****************@*****.***
EXPERIENCE
McDonalds - Saipan, MP — Crew Member
December 2018 - July 2019
This job required me to count my drawers and handle money to and from customers.
Wendys - Saint George, Utah — Crew Member
August 2019 - May 2020
This job taught me to prepare food that was ordered in a specific amount of time.
Taco Bell - Saint George, Utah — Crew Member
May 2020 - April 2021
I was taught to use all my experience to train newbies in positions for this job.
Salt Lake Express - Saint George, UT - Customer Service Representative
May 2021- July 2021
Being able to provide help to customers phone phone communications in booking and rebooking shuttle trips.
Mobettahs - Saint George, UT - Supervisor
July 2021- May 2022
Communicate and work with my crew members to run the work environment smoothly and provide excellent customer service to our daily customers.
Fred Loya Insurance - El Paso, Texas - Claims Representative
May 2022- July 2023
Taking all incoming calls to provide service to customers for Auto Insurance needs and help establish claims.
Sentry Insurance - El Paso, Texas - Customer Service Representative
July 2023 - Present
Taking incoming calls and providing customer service to individuals to assist with their auto insurance. Help apply payments to accounts and to rewrite/ reinstate policies. Assist customers with billing questions and making endorsements for existing policies.
EDUCATION
Kagman High School, Saipan, MP — Diploma
August 2015 - June 2019
GPA: 3.2 - Class Treasurer Year 2016 - Million Dollar Scholar Program
Dixie State University, Saint George, Utah — Pursuing Associates of Science, Communication Studies we
August 2019 - May 2022
Course Exposure:
●Communication Courses
●Media
●Rhetorical studies
●Communication Studies
●Small Group
●Interpersonal Communication
●Cultural Communication
SKILLS
Basic computer skills like Excel, Word, PowerPoint and Outlook.
AWARDS
●Million Dollar Scholar Program
●B Honor Roll for 2016-2019
●Principal List - 2017
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