Customer Service Rep
Resume:
Nina Wiley
Mesquite, TX 75181
***********@*****.***
EXPERIENCE
TMS Virtual Solutions INC — customer service
May 2023 - February 2024
Responsible for handling inbound and outbound calls from customers who needed help with their online accounts. As well as assisting customers with resetting their passwords to their online accounts. Also helping educate customers at the end of the call with self help online tools. Bath and Body Works
July 2024- Jan 2025
Responsible for receiving and packing online orders for customers. Help customers at check out time. Guide customers to certain products and help with any questions or concerns.
Saferide Health Customer Service Rep
Helping members book rides to appointments, modifying rides, canceling, or rebooking existing rides. Helping members get from point A to point B through their health insurance.
EDUCATION
Southwood High School
2018 -2021
Caddo Virtual Academy
2021-2022
Devry University
September 2025 - Now
SKILLS
Can multitask. Answer phones
and assist customers. Excellent
verbal and written
communication skills.
Good organizational, time
management and customer
service skills.
AWARDS
Medal winner in
Environmental Science,
March 12, 2022. Done in
Natchitoches, Louisiana at
Northwestern State
University.
LANGUAGES
English
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