Data Entry Sales Representative

Abigail Marks-Kleczewski

+1-262-***-**** *****@*******.*** Milwaukee, WI 53204

WORK EXPERIENCE

Automotive Sales Representative, Amato Automotive Chrysler Jeep Dodge RAM, Glendale, WI April 2025 - July 2025

• Generated high-quality leads by implementing strategic outreach initiatives and leveraging market research.

• Demonstrated extensive product knowledge to effectively address customer inquiries and provide tailored solutions.

• Presented a well-organized showroom display that highlighted product features and enhanced customer engagement.

• Negotiated successful sales agreements by applying strong persuasion techniques and understanding client needs.

• Managed customer relationships by maintaining regular communication and ensuring timely follow-up on inquiries. BDC Representative, Griffin Automotive Chrysler Jeep Dodge RAM, Milwaukee, WI November 2023 - March 2025

• Ensured data entry accuracy by meticulously verifying and updating information in the database.

• Applied extensive automotive knowledge to assist customers in selecting appropriate vehicle options and services.

• Streamlined appointment scheduling processes to improve operational efficiency and enhance customer satisfaction.

• Demonstrated exceptional customer service skills by addressing inquiries and resolving issues promptly and effectively.

• Utilized effective call handling techniques to foster positive client interactions and maintain high levels of professionalism.

• Implemented innovative lead generation strategies to expand the customer base and drive business growth. Product Support Representative - SIRIUS Satellite Radio, STREAM Global Services, Watertown, NY July 2007 - March 2008

• Managed incoming calls efficiently to ensure prompt responses to customer inquiries.

• Resolved customer issues by applying problem-solving techniques and ensuring satisfaction.

• Demonstrated in-depth product knowledge to provide accurate information and support to clients.

• Analyzed feedback to identify trends and recommend improvements for service enhancement.

• Engaged in meaningful customer interactions to build rapport and enhance overall experience.

• Troubleshot technical issues swiftly to restore service functionality and maintain user satisfaction. EDUCATION

Enterprise State Community College

Associate of Arts - AA, Psychology

SKILLS

Data Entry, excellent written and verbal communication, Google - Chrome, Docs, Sheets, Microsoft - Windows, Office 365, Teams, Edge, Reliable, Troubleshooting, type 50+ wpm

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