Customer Service Team Member

Jayla Pittman

Chicago, IL *****

***********@******.***

+1-224-***-****

Professional Summary

Experienced in hard and fast paced work with outstanding communication, organizational, and technical skills.

Willing to relocate to: West Englewood, IL - Crestwood, IL - Illinois Authorized to work in the US for any employer

Work Experience

Shake Shack Team Member

Shake Shack-Chicago, IL

March 2025 to July 2025

Server/Front House

• served many orders

• served and made alcoholic beverages

• great hospitality

Team Member

• Food preparation and making beverages

• Stocking, and cleaning every station front to back house

• Served trays for front of house

• Cleaned bathrooms/stocked

• Hospitality

• Night Shift

Operation Associate

Gopuff-Chicago, IL

January 2024 to December 2024

My position at work requires me to clean up the warehouse, put away inbound items. And packing items for customers.

Sales Associate

Family Dollar-IL

July 2023 to September 2023

• Stocking

• Recovery Store/Aisles

• Cleaning

• Unloading

• Customer Service

Office Assistant/Teacher Aid

Dyett High School-Chicago, IL

April 2019 to June 2020

• Provided office assistance to admissions office staff

• Planned lessons and curriculum in conjunction with the teacher

• Assisted students with classwork and during recreational times

• Provided 1-on-1 support for students with a variety of learning styles and needs

• Monitored classroom activities

• Planned and executed group art projects for the classroom Education

Art

Concordia University-Chicago, IL

August 2022 to May 2023

High School Diploma

Dyett High School-Chicago, IL

August 2018 to May 2022

Arts (High school diploma or GED)

Skills

• Time management

• Backorder management

• Price tagging

• Experience with children

• Math

• Batch tracking inventory management

• Restaurant experience

• Call center

• Microsoft Powerpoint

• Janitorial experience

• QR code scanners

• Mobile devices

• Hospitality

• Planning and team building

• Department store experience

• Stocking - Stocking experience (3-5 years)

• Conveyor belts

• Empathy

• Computer skills

• Time-management

• Teamwork

• Food preparation

• Managing SKUs - SKUs managed (1,000-10,000 SKUs)

• Merchandising (1 year)

• Client services

• Technology i.e., Office 365

• Label printers

• Early childhood education

• Knife skills

• Grocery store

• Retail math (1 year)

• Communication skills

• Dollies

• Online retail experience

• Order entry

• Load & unload

• Computer operation

• POS systems

• Pallet jack

• Analysis skills

• Cash register (1 year)

• Childcare

• Work ethic

• Customer service

• RFID scanners

• Verbal and written communication

• Barcode scanners

• Daycare

• Backroom stock organization

• Negotiation

• Microsoft Excel

• POS

• Cash handling (1 year)

• Shelf stocking

• Order fulfillment (1 year)

• Food production

• Quality assurance

• Barcode scanning software

• Cooking

• Classroom experience

• Assembly

• Guest services

• Sales

• Microsoft Word

• Inventory control

• Supermarket experience

• Presentation skills

• Catering

• Problem-solving

• Writing Skills

• Resourcefulness

• Put-away

• Economic Order Quantity

• Dishwashing

• Spark

• Leadership

• Shipping & receiving

• Climbing

• Organizational skills

• Computer literacy (4 years)

• HVAC sales (1 year)

• Inventory management

• Front desk

• Retail sales (1 year)

Languages

• English

Certifications and Licenses

Driver's License

February 2023 to June 2025

It’s my drivers license but I’ll be getting a read ID before may 7th this year. Food Handler Certification

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