Human Resource Business Administration

Palakben Patel

Phone: (***) - ***-****

E-mail: **************@*****.***

Qualifications:

Ability to cope with stressful and busy working environment.

Exceptional capacity to multitask, manage priorities, and effective communications.

Education:

Bachelor of Business Administration in ISM(Information System Management)

Sardar Patel University, Gujarat, India, April 2011

Master of Business Administration in HR(Human Resource)

Gujarat Technological University, Gujarat, India, April 2013

Technical Proficiency:

Language Known : Microsoft Excel, Microsoft Word, Microsoft PowerPoint

Experience:

Summer Internship

Organization: Gujarat State Fertilizer & Chemicals Ltd., Gujarat, India

Title: A Project Report on Human Resource

Feb 2020 – Current: Infosys BPM Ltd, Reno, Nevada

Data Process Associate

Assesses incoming agreements to ensure compliance

Assesses incoming Purchase requisitions

Interacts with suppliers and client stakeholders to ensure use of appropriate contract template;

Routes contract for electronic signature

Identifies and implements best practices and process improvement opportunities

Resolves user issues, Ensures SLAs are met

Manages quality-related & timely completion of tasks

Feb 2018 – Feb-2020: Walmart, Reno, Nevada

Cashier

Greet Customers

Scan Merchandise

Receive Payments by cash, check,credit cards, vouchers or automatic debits

Issue receipts, refunds, credits or change due to customers

Maintain clean and orderly checkouts areas

Offer customers carry-out service at the completion of transactions

Aug 2017 – Dec 2017: Sears, Reno, Nevada

Cashier

Welcome customers, and operate cash registers

Process credit and debit cards and ensure that receipts are signed, and cards are returned.

Listen to and attempt to resolve customers’ complaints and ensure that any escalated ones are informed to the right department.

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