Customer Service Front End

DAVASHA REED

**********@*****.*** 843-***-**** Andrews, SC.29510

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking

merchandise and providing excellent customer service, Highly organized, proactive, and punctual. Works

well within team settings.

Accurate front end cashier with several years of hands-on experience scanning items, processing

Payments and providing first-rate customer service. Outgoing and organized individual possessing

Sutstanding attention-to-detail and mathematics skills. Proficient in pos system operations paired with in-

depth knowledge of customer service procedures.

Skills

+ Customer transaction processing + Point of sale operation

+ Cash handling + Customer relationship management

+ Product knowiedge + Positive attitude

Experience

WalMart Supercenter Mt. Pleasant, South + Processed customer transactions efficiently at checkout

Carolina stations,

Front End Cashier + Assisted customers with product inquiries and store

(03/2022 09/2023 navigation.

+ Maintained accurate cash drawer and balanced at shift

end.

+ Handled returns and exchanges according to store policies.

Skype Andrews + Assisted customers with inquiries and product information

Customer Service Call Center through phone communication

Representative + Documented customer interactions accurately in the call

01/2018 - 06/2020 center software system,

+ Resolved customer complaints by following established

procedures and guidelines.

*+ Maintained a positive attitude while managing challenging

customer interactions effectively.

+ Engaged in active listening to understand customer needs

and preferences clearly

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