Medical Assistant Customer Service
Resume:
Tatiana Richardson
Chicago, IL *****
********************@*****.***
Professional Summary
Obtain a position that will enable me to use my strong communication and organization skills, customer service background, and my ability to work well with others. Authorized to work in the US for any employer
Work Experience
Medical Assistant/Receptionist
Chicago Institute for Neuropathic Pain-Chicago, IL May 2024 to October 2024
• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Managed patient medical records by accurately documenting information in electronic health record systems
• Scheduled appointments for patients, coordinating with other departments as needed
• Educated patients on medication instructions, post-treatment care, and preventive measures
• Collaborated with insurance companies to verify coverage eligibility for patients' medical services
• Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
• Assisted with administrative tasks such as filing documents or processing paperwork
• Responded quickly during emergencies or urgent situations within the clinic setting Medical Assistant
Beyond Podiatry-Des Plaines, IL
July 2023 to March 2024
• Answer phone & Schedule patients
• Take pictures & measurements of patients varicose veins
• Applying simple wound dressings
• Assist during bedside medical procedures
• Sterilize medical instruments
Medical Assistant
Advance Physical Medicine-Chicago, IL
February 2016 to October 2022
• Show patients routine exercises
• Document pain levels
• Treat patients according to injuries
• Schedule patients and input intake forms
• Report to specialized physician
• File paperwork according to patient folders
• Keep equipment clean and sanitized
Education
Trade school in Medical Assistant
Computer Systems Institute-Chicago, IL
March 2015 to December 2015
Skills
• English
• Medical receptionist
• Vital signs
• Computer literacy
• EMR Systems
• Clinic
• Communication skills
• Medical Office Experience
• Hospital experience
• Organizational skills
• Medical terminology
• Medical records
• Medical Scheduling
• Customer service
• Intake Experience
• Typing
• Front desk
• Time management
• Patient Care
• HIPAA
• Computer skills
• Documentation review
• Office experience
• Insurance Verification
• Phlebotomy
• EHR systems
• Venipuncture
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