Sterile Processing Medical Center/ customer service

Wendy Charrette

Bangor, Maine ***** 207-***-**** ***********@*****.***

Career Summary

Sterile Processing professional with nearly 15 years of specialized experience and 23 years in the medical field. Proven leadership skills developed through both healthcare roles and business ownership, including serving as a Sterile Processing Shift Leader. Adept at managing teams, streamlining workflows, and ensuring compliance with industry standards. Recently attended a Steris leadership conference to further enhance supervisory and management expertise. Seeking to leverage extensive hands-on experience and leadership abilities in a Sterile Processing Supervisor role.

Professional Experience

Shift Leader – Sterile Processing Department

St. Joseph Hospital, Bangor, ME 2023 – Present

- Lead daily operations for the sterile processing team, ensuring all instruments and equipment meet regulatory standards.

- Oversee workflow, assign tasks, and provide training for new and existing staff.

- Collaborate with surgical teams to anticipate needs and resolve urgent requests.

- Maintain detailed documentation for compliance with hospital and accreditation requirements.

Relief Shift Leader – Sterile Processing Department

Northern Light Eastern Maine Medical Center (Level II Trauma Center), Bangor, ME 2010 – 2022

- Stepped into leadership role as needed to manage team schedules, workflows, and quality control.

- Provided advanced technical expertise in instrument decontamination, inspection, and sterilization.

- Assisted with onboarding and mentoring new team members.

- Consistently met or exceeded department productivity and quality metrics.

Sterile Processing Technician II

Northern Light Eastern Maine Medical Center (Level II Trauma Center), Bangor, ME (part of above tenure)

- Performed all aspects of instrument processing from decontamination to sterile storage.

- Ensured adherence to AAMI, AORN, and hospital standards.

- Supported high-volume surgical schedules with rapid turnaround times.

Nurse Technician

Northern Light Eastern Maine Medical Center, Bangor, ME 2000 – 2010

- Provided direct patient care, including vital signs, specimen collection, and patient transport.

- Assisted nursing staff with procedures and maintained a safe, clean patient environment.

Education

Associate of Applied Science – Northern Maine Community College, Presque Isle, ME — 2006

Certifications

CBSPD – Certified by the Certification Board for Sterile Processing and Distribution

Nurse Technician Certification – Pascal Rehab and Nursing Center & Northern Light Eastern Maine Medical Center

Monitor Technician Certification – Northern Light Eastern Maine Medical Center

Skills

Sterile Processing Operations & Supervision

Team Leadership & Staff Training

Instrument Decontamination & Sterilization

AAMI & AORN Compliance

Workflow Optimization

Inventory & Equipment Management

Surgical Case Preparation

Quality Assurance & Safety Protocols

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