Front Office Hospitality Management

MICHAELLA JOYCE B. ACTA

090*-***-**** • ** Brgy. Bayanihan Mabitac, Laguna

*************@*****.***

OBJECTIVE

Hospitality Management graduate eager to begin a career in the hospitality industry. Offers a solid foundation in hospitality and service operations. Committed to deliver exceptional guest experiences and contribute positively to a dynamic team environment, while continuing to grow within a respected organization. WORK EXPERIENCE

Astoria Plaza Ortigas April 2025- May 2025

On-the-Job Training (Internship)

15 J. M. Escriva Drive, Ortigas Business District, Pasig, Metro Manila

• Awarded Best Trainee in the Front Office Department.

• Rotated through Front Office, Food & Beverage, and Housekeeping Departments.

• Completed 600 hours of practical training in hospitality operations. EDUCATION

Bachelor of Science in Hospitality Management August 2021- July 2025 Laguna State Polytechnic University- Siniloan Campus

• Magna Cum Laude

ACHIEVEMENTS AND CERTIFICATION

• 4th Year Representative – Student Body Organization, LSPU-Siniloan (2024–2025)

• 1st Runner-Up – Best in Poster & Best in Research, MICE Research Congress 2025

• Event Administrator – 2nd CHMT Research Congress 2024

• Participant – The Filipino Brand of Service Excellence Seminar (2025)

• Participant – MICECLASS’24 Seminar & Workshop: Synergy in Service (2024)

• Participant – MICE 2024 Global Hospitality & Events Workshop (2024)

• Participant – 19th EdukCircle Int’l Convention on Tourism & Hospitality (2023)

• Team Leader – 19th Skills Olympics, LSPU – Siniloan Campus (April 1–4, 2024)

• Document Committee – Seminar & Workshop: Empowering Learners Through Technology: Understanding the Digital Age and Its Endless Possibilities (Jan 13, 2025)

• National Certificate II (NCII) – Bread & Pastry Production, TESDA (2024)

• National Certificate II (NCII) – Housekeeping, TESDA (2023)

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