Public School Supporting Students

Dayani Wewegama Dissanayaka Mudiyanselage

**** ***********, *********, *** **** 11385, United States **************@*****.*** 516-***-**** PROFESSIONAL SUMMARY

Highly experienced and dedicated professional with a diverse background in hospitality, retail, and customer service. Known for exceptional customer relations, efficiency in handling transactions, and a commitment to maintaining high standards in service delivery. Proven ability to work effectively in team environments and adapt to various roles and responsibilities. Authorized for employment in United States. EXPERIENCE & LEADERSHIP

Four Seasons Hotel, Limassol, Cyprus 2004 – 2018

Server

● Delivered exceptional service to guests, ensuring a memorable dining experience and maintaining high standards of hospitality at 5-star hotel.

● Collaborated with team members to streamline service operations and resolve guest concerns promptly.

Atlokinisi Athletic, Limassol, Cyprus 2008 – 2013

Sales Person

● Assisted customers in selecting sports equipment and apparel, providing detailed product information and recommendations.

● Managed inventory, restocked shelves, and maintained an organized and attractive sales floor. Sigma Bakery, Limassol, Cyprus 2012 – 2018

Cashier

● Handled cash transactions efficiently, ensuring accuracy and providing excellent customer service.

● Assisted in maintaining the cleanliness and organization of the bakery, contributing to a pleasant customer environment.

Mas Supermarket, Limassol, Cyprus 2013 – 2023

Cashier

● Processed customer purchases, operated the cash register, and handled returns and exchanges with a friendly and professional demeanor.

● Contributed to the overall efficiency of the store by supporting stock replenishment and maintaining an organized checkout area.

SKILLS

Customer Service, Cash Handling, Inventory Management, Team Collaboration, Problem Solving, Communication Skills, Time Management

EDUCATION & CERTIFICATIONS

● C.T.L. Eurocollege, Limassol, Cyprus 2006

Degree

● Fast Line Safety Training, Melville, New York 2024

● RiseBoro Community Partnership: ABE Class, Brooklyn, New York

● ESOL & Job Certification Training Program, Queens, New York

● OSHA 30-Hour Construction and Safety, Queens, New York

● American Hotel & Lodging Association, New York, New York Certified Guest Service Professional

Certified Guestroom Attendant

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