Customer Support Office Admin

J Vijaya

Email id:-************@*****.***

Mob: 834-***-****

Objective:

To take up a challenging, competitive and creative position in an organization which allows me to create and experiment my ideas so that I offer my full potential to the organization. Professional Experience:

11 months of experience in Aegis customer support New Delhi worked as a customer support executive from July 2019 to May 2020.

1years of experience in Megawin switchgear private Limited Salem Tamil Nadu worked as an Assistant Executive in Department of Spares Sales from sep-2020 to 2021.

1year of experience in Grace Power verification Salem Tamilnadu worked as a Process Associate from 2021 to 2022.

1.5 years of experience in Spark EV Solutions Salem Tamilnadu worked as a Back-Office Administrator Cum Mail Coordinator from Nov-2023 to July 2025

Roles and Responsibilities at SPARK EV SOLUTIONS

Updating the Purchase order details in My Bill book software systems.

Communication with Clients/Stakeholders.

Producing Performa Invoice to customers.

Prepares Quotations and Bill for Customers.

Maintains Inbound and Outbound Calls from Customers and converts the Lead into sales.

Maintains Attendance for Technicians.

Maintaining project wise payment schedule.

Prepares Agreements for Customers and EB office.

Maintains all Online work Related to TNEB.

Arranges Loan for customer through Jan Samarth portal for Solar.

Updating customer details in PM surya ghar National portal for solar installation in subsidy scheme

Follow ups for TNEB Net meter and Subsidy for each customer.

Prepares E-way bill for material Dispatch.

Computer proficiency:

MS-Office

Strength:

● Good communication in Hindi

● Team worker

Educational Profile:

Degree/Course Board/University Year of passing Marks BBA(CA)

Muthayammal College Of Arts And Science,

Rasipuram.

2013-2016

75%

HSC

RSKV Girls Higher Sec School, New-Delhi

2013

69%

SSLC

RSKV Girls Higher Sec School, New-Delhi

2011

68%

PERSONAL DETAILS:

Date of Birth 03.01.1996,

Residing Address 64-E Sanniyasigundu extension kitchipalayam salem-15 Nationality Indian

Gender/status Female/married

Languages known Hindi, English and Tamil (To read, write, and speak) Leisure interest Cooking, Singing

Declaration:

I hereby declare that the above information furnished by me is true to the best of my knowledge.

Yours Faithfully

Place: Salem

Date: (J.VIJAYA)

Contact this candidate