Peer Support Customer Service

Leroy Gabriel Reeves 505-***-****

Mesa, AZ ****4

************@*****.***

CAREER PROFILE

Motivated US Marine veteran with strong organizational skills and with a passion for learning. Eager to change careers in the peer support industry and help others because of my own personal life experiences. SKILLS SUMMARY

• Customer Service

• De-escalation skills

• Leadership skills

• Accountable

• Problem Solver

• Communication skills

• Active Listening

• Multitasker

• Able to lift 25+ lbs

• Workplace Protocols

• Peer Support

• HVAC

• Installations

• Organized

• Training & Safety

WORK EXPERIENCE

Amazon, Phoenix Arizona Nov 2018 to Oct 2021

Process Assistant

• Managed associates with processing products, safety, and computer skills with inventory.

• Accountability with associates work issues.

• Worked on processing issues.

• Handled safety protocols in the building.

Alburquerque Plumbing, Heating and Cooling, Albuquerque New Mexico Apr 2014 to Sep 2015 Field Supervisor

• Worked and heating, cooling and refrigeration equipment.

• Communicated with customers.

• Communicated with clients with different backgrounds and equipment. TLC Plumbing Heating & Cooling, Albuquerque New Mexico Mar 2000 to Mar 2010 Field Supervisor

• Worked and heating, cooling and refrigeration equipment.

• Communicated with customers.

• Communicated with clients with different backgrounds and equipment. VOLUNTEER

Sagebrush Church, Alburquerque, NM, Security Attendant Ranch hand for horses, Corrales, NM

EDUCATION

HI Tech Institute Phoenix Arizona, A.A. degree with a Drafting Electrical Mechanical Design Eastern New Mexico University Portales New Mexico, Major in Mechanical Engineering Gallup High School Gallup New Mexico. Graduated, High School Graduate

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