Amanda Jewel Valadez
PHONE: 509-***-**** EMAIL: *****.*******@***.***
**** * ******* **, *** 318, Las Vegas, NV 89148
OBJECTIVE
Motivated and reliable professional seeking a serving position in the hospitality industry to contribute to exceptional customer service while gaining valuable experience and expanding professional skills. Dedicated to creating a positive dining experience through attentive friendly service.
EDUCATION
Paul Mitchell The School Richland, WA
Cosmetology License
Columbia Basin College Pasco, WA
Associates Degree
Southridge High School Kennewick, WA
Graduated Class of 2019
High School Diploma
EXPERIENCE
Franki & Company Kennewick, WA
2025
Hairstylist
Franki & Company Kennewick, WA
2022 – 2025
Receptionist
Greeted clients and ensured a welcoming, professional front-desk environment
Scheduled and managed client appointments
Handled incoming phone calls, and walk-in inquiries regarding services, pricing, and availability
Processed payments accurately via cash, credit/debit cards, and gift certificates; managed daily cash drawer reconciliation
Maintained salon cleanliness through regular tasks such as laundry, dishes, sweeping, and disinfecting workstations and common areas
Ensured the front desk, waiting area, and retail displays were clean, organized, and fully stocked
Assisted in onboarding new clients by collecting contact information, service preferences, and relevant notes for stylists
Supported salon staff with administrative tasks, inventory tracking, and light cleaning duties as needed
Assisted staff by running errands and providing day-to-day support to ensure smooth operations
Promoted and sold wigs, toppers, and hair care products by providing knowledgeable recommendations based on client needs to increase salon revenue
Wake Up Call Coffee Kennewick, WA
2021-2023
Barista
Prepared and served a variety of hot and cold beverages, including specialty coffee drinks, teas, and smoothies
Maintained knowledge of menu offerings, ingredients, and customization options to assist customers effectively
Delivered high-quality customer service in a fast-paced environment, ensuring customer satisfaction and repeat business
Operated espresso machines, grinders, blenders, and other equipment safely and efficiently
Managed cash and credit transactions accurately using POS systems
Maintained cleanliness and organization of the workspace, including equipment, counters, and dining areas
Restocked supplies such as cups, milk, syrups, and coffee beans to meet daily operational needs
Followed health, safety, and sanitation guidelines to ensure a clean and compliant work environment
Collaborated with team members to ensure smooth workflow and reduce wait times
Handled customer complaints or concerns professionally and promptly
Black Rock Coffee Kennewick, WA
2021-2023
Barista
Starbucks Coffee Kennewick, WA
2019-2021
Barista
Nanny/Dogsitter/House sitter Kennewick, WA
2018-Present
SKILLS & ABILITIES
Fast and efficient hands-on learner
Excellent communication skills
Organized
Teamwork and collaboration
POS System Familiarity
Time management
Certified in Microsoft Office (Word, Excel and PowerPoint & Outlook)
REFERENCES
Kendra Ledford 360-***-****
Franki Anderson 509-***-****
Morgan Castaneda 509-***-****
Kalei Garza 509-***-****