Customer Service Warehouse Associate

Ellen White

559-***-**** - *********@*****.*** - Fresno, CA - DOB: June 19, 1987

Objective

Dedicated and hardworking warehouse and customer service professional with over 7 years of experience across logistics, production, and retail. Proven ability to meet fast-paced demands, work efficiently in team settings, and deliver quality results. Seeking long-term employment with opportunities for growth. Work Experience

Amazon - Fresno, CA

Warehouse Associate February 2025 - June 2025

- Performed pick, stow, palletizing, and packing duties in a high-volume fulfillment center

- Maintained productivity standards while ensuring item accuracy and quality control

- Operated RF scanners and maintained clean, organized workspaces Amazon - Las Vegas, NV

Warehouse Associate February 2024 - February 2025

- Executed same warehouse functions (pick, pack, stow, palletize) with efficiency

- Assisted new hires with basic training and safety practices

- Met or exceeded all performance targets consistently TemperPack - Las Vegas, NV

Production Machine Operator May 2023 - February 2024

- Set up, calibrated, and operated machines that manufactured packaging materials for perishable shipments

- Monitored production lines and conducted quality checks

- Worked in coordination with team leads to maintain safety and minimize downtime Hometown Buffet - Visalia, CA

Waitress & Cashier May 2022 - May 2023

- Provided attentive service to guests in a fast-paced dining environment

- Managed cash register and balanced drawer at the end of shifts

- Maintained cleanliness and assisted with buffet restocking Sitel - Las Vegas, NV

Customer Service Representative (USAA Insurance) November 2020 - May 2022

- Handled inbound calls related to auto insurance claims and licensing

- Assisted USAA members with updates, payments, and issue resolution Ellen White

559-***-**** - *********@*****.*** - Fresno, CA - DOB: June 19, 1987

- Maintained high call quality scores and received positive feedback from supervisors Target - Las Vegas, NV

Sales Floor Associate May 2020 - November 2020

- Restocked shelves, helped customers locate products, and maintained visual standards

- Operated point-of-sale (POS) system and assisted with seasonal inventory prep

- Supported multiple departments during store promotions and peak periods Skills

- Warehouse operations (pick/pack/stow/palletize)

- Machine operation and maintenance

- Inventory and quality control

- Customer service and phone support

- POS systems and cash handling

- Fast learner with strong work ethic

- Team player with a focus on safety

References

Available upon request

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