Administrative Support Service Delivery

Edward Ussher Dorman

Email: **********@*****.***

Phone: +233-***-***-***

LinkedIn: [Optional LinkedIn URL]

Location: Accra, Greater Accra, Ghana (Willing to Relocate)

*Professional Summary

Detail-oriented and results-driven Inventory Controller with extensive experience in inventory management, logistics coordination, and regulatory compliance. Proven ability to manage stock ordering, receiving, issuing, and auditing to ensure accurate inventory records. Skilled in handling administrative support, document processing, and optimizing operational efficiency. Strong leadership experience and a track record of working collaboratively with cross-functional teams to streamline processes. Seeking to leverage my expertise in inventory control and logistics to contribute to a dynamic organization.

*Work Experience:

*Drivers Lead / Facilities Suport (Administrative Support) Fly Zipline Ghana Ltd, Accra, Ghana

April 2019 – Present*

- Coordinated the onboarding of new employees, including the preparation of offer letters, conducting pre-employment assessments, and managing documentation.

- Conducted vehicle inspections to ensure compliance with safety and mechanical standards and maintained logs for repairs and maintenance.

- Led a team of drivers, optimizing fuel usage, enforcing traffic regulations, and supporting operational needs.

- Managed administrative tasks, prepared reports, and contributed to the efficient operation of the facility.

*Stock Controller

Bread of Life Investment Ltd, Tema, Ghana

February 2014 – October 2018

- Managed inventory processes, including stock ordering, receiving, and issuing, ensuring timely and accurate order fulfillment.

- Conducted routine stock audits, reconciled discrepancies, and maintained up-to-date inventory records.

- Processed essential shipping documents, such as bills of lading and invoices, to ensure smooth inventory flow and accurate reporting.

*Printing Press Supervisor

Christies Image, Accra, Ghana

May 2006 – November 2009

- Supervised a team of 25 employees, leading daily operations to improve efficiency and productivity.

- Implemented operational policies and trained staff to enhance performance and ensure quality standards.

- Managed project timelines, customer complaints, and provided support for improved workflow.

*Clearing Agent

Acheacos Shipping, Accra, Ghana

January 2000 – September 2003

- Managed the preparation and processing of bills of lading, import declaration forms, and trade invoices for customs clearance.

- Ensured compliance with regulations and provided customers with accurate shipping documents in a timely manner.

*Education:

*Diploma in Business Studies

Meridian University College, Accra, Ghana

Completed: September 2010*

*Certificate in Purchasing and Supply**

*Crystal Galaxy College, Accra, Ghana*

*Completed: June 2009*

*Certifications and Training

- Quality Training: Blood Product Ground Delivery (August 2024)

- Quality Training: Medical Receipt and Inspection (August 2024)

- Fire Safety Training (September 2024)

- First Aid Training (December 2023)

*Skills:

- Inventory Management: Extensive experience with stock control, order processing, and maintaining accurate inventory records.

- Logistics Coordination: Skilled in coordinating supply chains, vehicle inspection, and optimizing operational processes.

- Document Processing: Proficient in preparing and managing bills of lading, invoices, and import/export documentation.

- Regulatory Compliance: Strong understanding of safety standards and customs regulations.

- Team Leadership: Experience in supervising teams to achieve optimal performance and meet operational objectives.

- Technical Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint); basic data entry and analysis.

*Languages:

English: Fluent (spoken and written), French (Basic)

*Driver's License:

-Class D – Ghana

*References:

Available upon request.

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