Product Manager Management

SCOTT LEVY, PMP

585-***-**** • **** Jackson Road, Penfield, NY 14526 • ********@*****.*** www.linkedin.com/in/scott-levy-pmp/

PROFESSIONAL SUMMARY

Dynamic, customer-focused professional dedicated to driving success through collaboration, innovation, and a commitment to profitability and customer satisfaction. Leverage data when possible to drive key decisions. Exceptional leadership and team-building capabilities, along with creative problem-solving skills and risk mitigation. Proven track record of exceeding customer expectations and fostering loyalty while serving as a vital resource within the organization. Committed to enhancing team performance and delivering outstanding results that align with business objectives.

SKILLS

Project management and planning, Reporting and Analytics, Generative AI, Oracle HCM, Oracle Service Cloud, ZenDesk, Product strategy, Change management, System implementation and integration, Agile/Scrum methodologies, Product lifecycle management, Instructional design and micro learning

CERTIFICATIONS

Certified PMP 2012-Present

PMI

Six Sigma White Belt 2017

Six Sigma

IT Project+ 2003

CompTIA

EMPLOYMENT HISTORY

PRINCIPLE PRODUCT MANAGER 2022-Present

Oracle Corporation

●Design, maintain and oversee suite of collaboration and enablement development tools

●Work collaboratively with cross-functional teams to support global LMS updates, enhancements and issue resolution

●Align strategic initiatives with organizational goals as functioning as business process analyst

●Oversee system and user support and reporting for global Sales enablement programs for 30k employees

●Lead project Scrum meetings, resolving blockers to boost team productivity and efficiency

●Manage HRIS system integrations (Oracle Transaction Business Intelligence), maintaining data accuracy and operational effectiveness

●Work with process leads to continuously improve documentation to increase process compliance and product quality

DIRECTOR, LEARNING TECHNOLOGY 2018-2022

Oracle Corporation

●Led global team to enhance Oracle Sales enablement content development and delivery achieving increased

user engagement

●Managed development tools suite, improving learning system efficiency and user satisfaction

●Conducted UX research, aligning solutions with user needs and Oracle's legal standards

●Presented strategic proposals to executives, securing approvals and guiding project direction

●Oversaw budget planning and team management, ensuring alignment with organizational goals

●Conducted UX research to identify user needs, resulting in tailored training programs that enhanced engagement and effectiveness

●Oversaw a global team of Technology Product Managers, driving initiatives that improved sales enablement metrics and client satisfaction

PROJECT DIRECTOR 2013-2018

Oracle Corporation

●Implementation of custom software solutions for various functions and audiences within Oracle

●Plan and Manage Milestones and Work Breakdown Structure for all platform rollout initiatives

●Create weekly status reports and status meetings to review comprehensive RAID Log

●Conduct daily Standup meetings (Scrum) to review task status and facilitate removal of blockers

●Schedule/chair all team Project meetings with internal stakeholders, and other Oracle resources

●Serve as Business Analyst to flesh out key initiatives and drive requirements

●Project manage all system integration initiatives with HRIS and legacy data sources

●Work with World-wide cross-functional teams to support migration from legacy LMS platforms to the Oracle HCM Learning platform

PROJECT MANAGER 2012-2013

Oracle Corporation

●Manage all aspects of cloud-based software development projects using Agile methodology

●Work directly with external customers to understand and capture business and functional requirements

●Schedule and manage team meetings with internal staff and external clients

●Develop and manage resources schedules for all functional roles

●Create weekly status reports and status meetings to review comprehensive RAID Log

●Conduct daily Standup meetings with team to review task status and facilitate the removal of blockers

●Facilitate sprint review and sprint planning sessions including client sign-off on completed deliverables

PROJECT MANAGER/IMPLEMENTATION CONSULTANT 2010-2012

Taleo Oracle Corporation

●Led client integration projects, ensuring smooth deployment and timely delivery

●Collaborated with developers to document requirements, enhancing system functionality

●Managed project schedules and resources, achieving measurable client satisfaction

●Executed project phases with precision, improving transparency through detailed reports

●Conducted thorough needs analysis and requirement gathering, aligning project deliverables with client expectations for measurable improvements

●Partnered with cross-functional teams to create detailed integration designs and enhance product functionality

●Maintained comprehensive project documentation, including Gantt charts and metrics to provide clear visibility and track project progress

INTEGRATION CONSULTANT 2005-2010

FedEx Professional Services

●Supported 4,000 accounts, managing $53M in revenue, enhancing customer integration solutions

●Developed custom applications with FedEx tools, optimizing client automation systems

●Collaborated with Customer IT teams to install and configure FedEx solutions, improving network efficiency

●Presented automation solutions to sales executives, boosting domestic and international sales

●Identified workflow improvements, providing software support and training for customer success

●Identified workflow improvement opportunities, leading to noticeable efficiency gains in client operations

●Collaborated with IT teams to seamlessly integrate hardware, enhancing system reliability and customer satisfaction

●Developed customized integration applications, improving client engagement and streamlining operational processes

●Provided comprehensive software support and training, empowering clients to maximize their global logistic processes

MANAGER, CONTENT DEVELOPMENT 1999-2005

Element K (Skillsoft)

●Managed a cross-matrixed team responsible for the development of custom e-learning solutions

●Created and delivered sales presentations to customers

●Developed timely responses to RFP/RFI from prospective customers

●Worked closely with direct and indirect sales channels to increase custom services top line revenue

●Developed localization process for Macromedia Flash and Shockwave based training content

●Negotiated contracts with localization partners and vendors

●Managed multi-million dollar budget for 3rd party content development

●Administer Learning Content Management System by working with other functional managers

EDUCATION

BACHELOR OF SCIENCE, PSYCHOLOGY

SUNY BROCKPORT

VOLUNTEERING

ROCHESTER MUTUAL AID NETWORK

SOJOURNER HOUSE

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