Customer Service Representative
Resume:
Alyssa Murinigo
Customer Service Representative
Forest Hills, NY 11375
**************@*****.***
OBJECTIVE
A position that will allow me to utilize my current problem solving customer service skills and learn new ones as I continue to grow in the customer service field.
EXPERIENCE
Saks Metering, Queens - Customer Service Representative October 2021-Present
● Responsible for calling customers to schedule appointments for upcoming service within the 5 boroughs and different counties
● Incoming calls from customers looking to schedule or with any questions or concerns
● Emailing customers, contracts, and technicians throughout the day
● Speaking to installers and technicians to assess and assist appointments when restrictions on certain properties
● Data entry and validation for technicians completed jobs Dog/Pet Sitter, Queens - Various Locations
June 2016-Present
● Responsible for picking up/cleaning up after, feeding, walking, playing/entertaining pet(s).
● Stayed with pets overnight (with all necessary communication to owners).
● Maintained strong clientele relationships.
● Basic Training of young animals (puppies,tortoises,lizards,fish etc) EDUCATION
Devry University - Sept 2024 - Present
Hunter College - Degree not completed
2020-2021
Queens Metropolitan High School - Diploma Received 2016-2020
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