It Support Data Entry

Akil Brown

Atlanta, GA • n 770-***-**** • )n *********@******.***

Objective

Motivated and detail-oriented professional seeking an entry-level Data Entry / IT Support position. Eager to apply strong computer skills, accuracy, and willingness to learn while pursuing certifications in CompTIA A+ and Google IT Support.

Skills

Fast and accurate typing

Proficient in Microsoft Excel, Word, and Google Workspace Familiar with basic troubleshooting (Windows, printers, internet connectivity) Strong attention to detail and data accuracy

Excellent communication and problem-solving skills Knowledge of IT fundamentals (in progress: Google IT Support Certificate / CompTIA A+) Education & Training

Google IT Support Professional Certificate (in progress, Coursera) CompTIA A+ Certification (studying, expected completion: December 2025) High School Diploma – Baldwin High School, 2013

Experience

Data Entry Clerk – S&S; Tax Services, 4812 Old National Highway, College Park, GA 30337 (2017 – 2025)

- Entered and maintained confidential client financial data with accuracy and attention to detail. - Prepared, updated, and reviewed tax documents for completeness and compliance. - Assisted clients with inquiries and provided excellent customer service. - Utilized office software (Excel, Word) for reporting and record management.

Customer Service Representative – Walmart, Union City, GA (2018 – 2021)

- Assisted customers with purchases, returns, and account inquiries, ensuring a positive experience. - Maintained accurate records of transactions and resolved issues efficiently. - Utilized POS and inventory systems, developing strong data entry and technical skills. - Provided support across departments, enhancing teamwork and multitasking abilities. Freelance / Personal IT Projects – [Self-Directed], [Dates]

- Set up and maintained home computer networks and devices. - Assisted family/friends with software installation, virus removal, and account troubleshooting. - Practiced data entry and record management using Excel and Google Sheets.

Additional Information

- Typing speed: 60 WPM - Open to remote or onsite opportunities in Atlanta - Reliable internet connection & home office setup

Contact this candidate