Real Estate Service Representative

TELLY O. BEASLEY

608-***-**** ***************@*****.***

Professional Summary

An individual who responds to shifting business needs and priorities in a systematic and effective way; ready to leverage experience and drive to pursue new professional challenges, utilizing exceptional organizational and leadership skills.

Professional Experience

Consultant/Recovery Specialist, April, 2012--Current Diversified Directions--Phoenix, AZ

---Assisting foreclosed homeowners with reclaiming property transferred to the county due to abandonment or lack of contact with homeowners.

---Assessing laws for various states for compliance with specific rules in relevant jurisdictions

--- Establishing homeowners right of claim with proof of ownership for recovery of client’s property

Remote Student Services Representative, May, 2022 - September, 2022 Colibri Group (Ultimate Staffing)-- Phoenix, AZ

---Managed calls and emails regarding continuing education for Arizona’s biggest real estate education company.

---Assisted current and prospective students with frequently asked questions regarding enrollment and continuing education

---Enrolled and assisted students with scheduling upcoming real estate licensing and renewal courses. Remote Customer Service Representative, October, 2021- April, 2022 Tivity Health (Insight Global)--Phoenix, AZ

---Handled approximately 60-70 inbound calls from Blue Cross Blue Shield customers regarding gym memberships offered through customers’ health insurance policies.

---Assisted members with gym enrollments, account maintenance, and frequently asked questions

---Proactively engaged members considering membership cancellation for the purpose of company retention

Education

Trichology, 2018

Empire Beauty School, Phoenix, AZ

Communications/ Communications Technology, 2012

University of Phoenix, Tempe, AZ.

Business Administration, 2000

Rock Valley College, Rockford, IL

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