Customer Service Support
Resume:
Debra Baker
EXPERIENCE
Ensemble, Bristol, TN, Customer Specialist
February 2024-Present
Register patients, co-pays, Physician orders, phone calls,
Verify information and update graphics.
Home Instead, Johnson City, TN, Home Care
May 2023-February 2024
Assisted people with different needs in their homes and or at a facility.
Turning Point, Johnson City, TN _ Patient Accounts
April 2022-May 2023
Intakes, Registration, Managed schedules, phone calls, Verified
information, Insurance verification.
EDUCATION
Grand Canyon University, Phoenix, AZ
September 2022-June 2024
In the process of BA in Criminal Justice
Everest University, Orlando, FL.
October 2011-April 2013
Associates Degree with Honors in Criminal Justice
3504 Timberlake Road
Apt11
Johnson City, TN 37601
***********@**********.**
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SKILLS
Outstanding Customer Service
Multi tasker
Priorities
Organized
Telephone Etiquette
Computer Skills
Team Player
AWARDS
Customer Service Awards for
Outstanding work from
Citibank Fraud
National Honor Society
LANGUAGES
English written and spoken
fluently,
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