Customer Service Representative
Resume:
Charlotte, NC *****
**********@*******.***
Angela Reynolds
Objective
To pursue a management career in customer
July 2020- September 2025 GoHealth
Retention Advocate
Outbound calls to Customer about their Medicare and Medicaid plan
Inbound calls from Customer about their Medicare and Medicaid benefits
LIS specialist helping customer enroll in LIS and taking calls about LIS.
April 2018- July 2020 Lowes
Head Cashier
Over seeing the Front End
Manager for cashier
Opening credit cards
Customer Service
Sales
2018-2018 Conns Home Plus
Sales
Opening Installment loans
Customer service
Phone calls to customers daily
Experience
2006-2018 Home Depot Charlotte, NC
Customer Service Representative
Certified Cashier.
Front End Self-check-out and returns.
Opening and closing accounts.
Special services – assist with online purchases.
2005–2018 Charlotte Meck. School System Charlotte, NC
Nutrition Specialist
Inventory control.
Assisted with general inquiries
2003–2005 Best Buy Charlotte, NC
Customer Service Representative
Certified Cashier.
Sales.
Account Maintenance
General Customer Service
2000–2001 CIT Group Charlotte, NC
Mailroom Clerk
Assisted management and sales teams with customer orders.
Serviced orders and financial accounts.
Managed accounts receivables.
Education
2009-2012 University of Phoenix
ASC Business Administration
2000-2001 Central Piedmont Community College Charlotte, NC
1996-2000 Garinger High School Charlotte, NC
Interests
Travelling, gardening, computers.
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