Customer Service Representative

Objective

To seek and maintain a full-time

position that offers professional

challenges utilizing interpersonal

skills, excellent time management and

problem-solving skills.

Robin Hager

Customer Service Representative

Experience

Education

1/1/2025 to Present

Semi-Retired/Caregiver

• Retired to care for partner with cancer.

02/2024 to 12/31/224

Consultant Support/Career and Guideline Support

Representative Thirty-One Gifts, LLC

• Placed and resolved ordering issues for

Consultants

• Provided information about products

• Worked on special projects for

management

6/2023 to 02/2024

Customer Service Representative Delta Apparel

• Worked special projects for management

• Placed and resolved ordering issues for

customers

• Provided information about products

09/2015 to 03/2023

Career and Guideline Support Advocate Thirty-One

Gifts, LLC

• Trained colleagues on Career and

Guideline Support (CAGS) Processes and

Procedures

• Resolved commission payouts issues

• Resolved Fraud cases

• Completed account closures for death or

termination

• Resolved Escalated issues team members

could not handle

05/1997

A.A.S. Administration of Justice

Hagerstown Community College

Skills

Dispute Resolution, Problem Solving,

Training and Mentoring

Salesforce

MS Office Proficiency

Customer Service Expertise

Contact

Gambier, OH 43022

740-***-****

**********@*****.***

Contact this candidate