QA Analyst

Kenneth D. Cummins

Annandale, VA ***** ***.**********@*****.*** 757-***-****

SUMMARY

Precision-driven QA professional with 6+ years of hands-on experience verifying data integrity, workflow accuracy, and system performance in healthcare, insurance, and inventory domains. Skilled in writing comprehensive test cases, executing functional and regression tests, and documenting defects in Agile environments. Proven history of collaborating with cross-functional teams to deliver high-quality releases that meet strict regulatory and customer standards.

TOOLS AND TECHNOLOGIES

Project Tracking Software Tools: JIRA, Agile, Microsoft Azure DevOps Languages: SQL, basic JavaScript-DOM & logic (in progress) Databases: MySQL, Oracle, Microsoft SQL Server

Testing Tools: ALM Quality Center, Zephyr, Postman, ServiceNow, Jenkins, TestRail, Bugzilla, BrowserStack, VisualQ-Test, Dbeaver

Office Tools: Teams, Confluence, Slack, Word, Excel, PowerBI, PowerPoint, Access Outlook, Trello, OneNote, Zoom SKILLS

Skilled in black-box, regression, UAT, and security-focused test design, with meticulous defect isolation and triage.

Deep grasp of iterative SDLC; comfortable delivering shippable increments every sprint and feeding continuous feedback loops.

Plan, execute, and track tests in JIRA/Confluence and Zephyr, keeping requirements and defects tightly linked.

Translated user stories and use cases into traceable scenarios and detailed scripts in TestRail and Excel.

Used Microsoft SQL queries to verify back-end integrity, reconcile UI totals, and expose edge-case defects.

Validated apps on Windows & macOS across Chrome, Edge, Firefox, and Safari.

Tested responsive web apps, mobile builds, and classic client-server solutions for functional parity and UX consistency.

Partner seamlessly with developers, product owners, and cross-functional teams to accelerate fixes and maintain velocity.

Ramp up quickly in new domains and toolchains, staying current with emerging QA techniques.

Craft concise bug reports and present findings to technical and non-technical stakeholders alike. EXPERIENCE

QA Specialist – Healthcare Logistics

Virginia Hospital Center Arlington, VA 08/2019 – Present

• Orchestrated end-to-end functional, regression, and data-integrity testing for the hospital’s supply-chain platform and Zebra mobile scanners, validating item IDs, lot numbers, and expiration dates across fifteen clinical departments.

• Maintained a library of 250-plus reusable test cases to ensure complete requirements traceability.

• Leveraged AI-driven automated test data generation to streamline result consolidation and accelerate cycle execution, resulting in a 25% reduction in overall test cycle time

• Logged, triaged, and retested more than 150 defects in JIRA; close collaboration with developers keeps production escape rate near zero.

• Executed daily smoke suites after each CI build to protect high-risk workflows such as requisition creation, purchase-order approval, and real-time inventory decrement.

• Wrote SQL queries in MS Access to reconcile UI totals with back-end data, uncovering discrepancies that drive annual cost savings.

• Performed compatibility and usability testing on Android scanners and Windows clients, surfacing UI/UX issues later adopted into the product backlog.

• Participated in bi-weekly defect-review meetings with supply-chain, nursing, and IT stakeholders to align priorities, coverage, and release scope.

• Produced concise test-summary reports and risk assessments for leadership to support go/no-go decisions. Quality Assurance Specialist

U.S. Health Group Sterling, VA 08/2018 –

07/2019

• Converted user stories into functional, integration, and UAT scenarios for an ACA-compliant health-insurance quoting portal.

• Ran exploratory, smoke, cross-browser, and regression suites; captured more than seventy issues in Bugzilla, sharply reducing production defect leakage.

• Participated in two-week Scrum sprints, collaborating daily with developers and product owners on defect fixes and retests.

• Delivered test-coverage maps, defect metrics, and readiness recommendations to senior leadership. QA Assistant

Growing Hands, LLC Charleston, SC 08/2015 –

07/2017

• Gathered end-user feedback, captured reproducible defect steps, and helped prioritize fixes to improve therapist workflows.

• Implemented monthly regression cycles and internal audits for HIPAA-compliant therapy-tracking software, sharply reducing post-release incidents.

• Created test matrices for new billing, scheduling, and reporting modules; verified compliance with FDA 21 CFR Part 11.

• Acted as liaison between clinicians and developers, translating business needs into detailed test documentation and acceptance criteria.

EDUCATION

Udemy- Software Testing Foundations Course

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