Business Development Manager

Mirza Baig

Hyderabad, Telangana +91-799*******

**********@*****.***

Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities.

Skills

Business Development, Operations Management, Invoice Management, Team Management, Communication skills, Process training, Lead generation Leadership, Documentation review, Microsoft excel, Customer service. BSA Services Corp

Business Development Manager 03/2024 - Present

Researching, planning and implementing new target market initiatives. Prospecting for new business in target markets. Planning and collaborating with sales departments and other teams to meets order fulfillment. Plan and organize sales presentations, meetings, market strategies to fill clients hiring needs with in their company.

• Identifying opportunities in target markets for your organization’s products and services

• Generating leads through cold calling prospective clients or networking at trade shows

• Simultaneously managed and built a book of business with 50+ active candidates

• Recruit 20+ new candidates from the unemployed market on a weekly basis

• Coordinate 20-30+ open requisitions per week on both the temporary and temp to hire basis

• Established candidate pay-rates, client bill-rates and negotiate candidate conversion fees.

• Developing and nurturing relationships with key customer accounts

• Keeping up with the latest industry developments, including market positioning of corporate competitors

• Assessing client needs and the company’s ability to meet those needs

• Following up with new leads and referrals generated from the sales team

• Preparing status reports on goals

• Using customer relationship management (CRM) software, such as Salesforce, to manage interactions W3 Global Pvt. Ltd, Hyderabad

Business Development Manager 06/2022 – 02/2023

• Bringing forth valuable industry experience and a passion for management

• Results oriented with a proven track record of improving the market position of a company and maximizing opportunities for financial growth

• Adept in analytical thinking, strategic planning, leadership, and building strong relationships with business partners., Led recruitment efforts and training of new employees

• Encouraged employees to do their best, and increased store productivity immensely

• Provided optimal assistance to the General Manager and handled a variety of tasks

• Identiked and maximized sales opportunities, and increased customer retention rates

• Assisted with recruitment and training of new employees, while also monitoring the productivity of current employees

• Managing both our existing sales pipeline and the development of new business opportunities

• Leading a role in developing new business proposals and presentations that create and nurture opportunities and partnerships

• Negotiating with stakeholders

• Identifying and mapping business strengths and customer needs

• Researching business opportunities and viable income streams

• Following industry trends locally and internationally

• Drafting and reviewing contracts

• Report on successes and areas needing improvement

• Assisting in the coordination and implementation of marketing strategies, and delegate tasks to achieve strategic goals. Global Hire Inc., Hyderabad

Business Development Manager, Business Development Executive 09/2020 – 07/2021

• Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays

• Identiked and maximized sales opportunities, and increased customer retention rates

• Served as a successful leader, promoting and achieving store success

• Assisted with recruitment and training of new employees, while also monitoring the productivity of current employees

• Sourced, Interviewed and placed personnel in quick turnaround time through contract, contract-to-hire and permanent positions in the Information

• Technology industry throughout the United States. SDL Softech Pvt Ltd., Hyderabad

Business Development Manager 06/2018 – 07/2020

• Contacting potential clients to establish rapport and arrange meetings

• Planning and overseeing new marketing initiatives

• Researching organizations and individuals to kind new opportunities

• Increasing the value of current customers while attracting new ones

• Attending conferences, meetings, and industry events

• Developing quotes and proposals for clients.

Conneqt Business Solution, Hyderabad

Customer Support Executive 03/2017 – 06/2018

• Provide timely and effective support to customers via various channels (phone, email, chat).

• Answer questions regarding products, services, and policies.

• Diagnose and resolve customer issues, ensuring a positive experience.

• Escalate complex problems to relevant departments when necessary.

• Stay updated on product offerings and changes to provide accurate information.

• Conduct training sessions or share knowledge with team members.

• Work closely with sales, marketing, and technical teams to ensure customer needs are met.

• Share insights with teams to improve overall customer experience.

• Meet or exceed key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores.

• Participate in regular performance reviews and training sessions.

• Use critical thinking and problem-solving skills to address customer needs effectively.

• Proactively identify potential issues and recommend solutions. Commerce – 01/2011-07/2013

St Joseph - Himayath Nagar, Hyderabad

Accomplishments

• Business Development Strategies

• Public speaking

• Microsoft Office

• LinkedIn Recruitment

• Communication and Negotiation

• Project Management

• Awarded Employee of the Month twice at SDL Softech Pvt Ltd

• Awarded Rising star employee at SDL Softech Pvt Ltd

• Awarded Excellence in Performance at Conneqt Business Solutions

Contact this candidate