Customer Service Mail Processing

Tina Nickell

** ** ** **

Oklahoma City, Oklahoma 73129

************@******.*** 405-***-****

Professional Summary

Dedicated and detail-oriented professional with experience in postal operations, healthcare support, and equine management. Adept at managing logistics, customer service, and administrative tasks efficiently. Strong ability to work in fast-paced environments while maintaining accuracy and professionalism.

Work Experience

Oklahoma Blood Institute

901 N. Lincoln Blvd

Oklahoma City, Oklahoma

July 2024 – January 2025

● Assisted in blood donation procedures, ensuring donor comfort and adherence to safety protocols.

● Managed donor registration and maintained accurate records of donations.

● Collaborated with medical professionals to ensure efficient workflow in donation centers.

● Educated donors on eligibility requirements and post-donation care.

● Assisted in blood donation procedures, ensuring donor comfort and adherence to safety protocols.

● Managed donor registration and maintained accurate records of donations.

● Collaborated with medical professionals to ensure efficient workflow in donation centers.

● Educated donors on eligibility requirements and post-donation care.

● Triage whole blood center fusion

● G-5 Machines (That separates plasma & whole blood)

● Segged on heat sealer

● Cut trees then put them in the walk in freezer

● Labeled whole plasma

Coffee Creek Post Office

407 W. Covell Rd

Edmond, Oklahoma

[December 2020 – June 2024]

● Processed and distributed incoming and outgoing mail efficiently and accurately.

● Provided excellent customer service, assisting patrons with mailing inquiries and transactions.

● Maintained inventory of postal supplies and ensured compliance with postal regulations.

● Operated postage meters, scanners, and other mail processing equipment. Horse Race Track (Rider)

Oklahoma City, Oklahoma

[Dates of Employment]

● Rode and exercised racehorses to maintain peak physical condition.

● Assisted trainers in developing and implementing training programs for horses.

● Ensured the health and well-being of horses by monitoring their behavior and condition.

● Maintained tack and equipment, ensuring safety and proper fit.

● Processed and distributed incoming and outgoing mail efficiently and accurately.

● Provided excellent customer service, assisting patrons with mailing inquiries and transactions.

● Maintained inventory of postal supplies and ensured compliance with postal regulations.

● Operated postage meters, scanners, and other mail processing equipment. Skills

● Equine Care & Riding

● Customer Service & Communication

● Mail Processing & Logistics

● Administrative Support

● Inventory & Supply Management

● Healthcare & Donor Support

● Attention to Detail & Organization

Education

[High School Diploma]

[South East Highschool]

Oklahoma City, Oklahoma

[1986]

Certifications & Additional Training

[List any relevant certifications, training, or workshops attended] References

Available upon request.

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