Customer Service Delivery Driver

Christopher Strong

Stafford, TX ***** *******.*****@*****.*** 281-***-****

Professional Summary

Resourceful customer service and sales professional with proven success in relationship-building, inbound/outbound communication, and marketing outreach. Experienced in helping individuals and businesses navigate complex information, deliver clear solutions, and create financial stability. Known for professionalism, empathy, and exceeding performance goals.

Work Experience

Freelance Delivery Driver

Self-Employed – Stafford, TX

August 2024 – Present

- Completed over 400 deliveries per month with a consistent 5-star customer rating.

- Achieved 98% on-time or early delivery rate and 100% order completion.

- Ensured accurate, safe, and timely handling of packages and food items.

- Provided professional and friendly service, maintaining strong client satisfaction.

- Managed scheduling, navigation, and time management independently to maximize efficiency.

Prepared Foods Team Member

Whole Foods Market – Sugar Land, TX

May 2024 – Present

- Provided warm, solution-focused service to hundreds of daily customers, ensuring clear communication and positive experiences.

- Balanced high call/foot traffic while maintaining accuracy and efficiency.

- Prepared and packaged ready-to-eat meals and deli products following company recipes, portion standards, and food safety regulations.

- Maintained proper temperature control, storage, and rotation of perishable products to minimize waste and ensure freshness.

- Assisted customers with product selection, offering knowledgeable recommendations to enhance the shopping experience.

- Followed sanitation and hygiene guidelines, keeping workstations, utensils, and equipment clean at all times.

- Restocked, labeled, and organized displays to support efficient store operations during peak hours.

Meat & Seafood Delivery Driver

SYSCO Buckhead Meats – Houston, TX

January 2023 – April 2024

- Built loyal client relationships and maintained a 98% on-time rate, demonstrating reliability and trust—key to financial-relief consultations.

- Delivered fresh meat and seafood to 50+ clients daily, ensuring timely arrival and strict adherence to temperature and handling requirements.

- Operated temperature-controlled vehicles in compliance with food safety regulations and DOT guidelines.

- Conducted thorough pre-trip and post-trip inspections to ensure safe and reliable operations.

- Provided exceptional customer service, resolving delivery concerns promptly and professionally.

Internet Sales Manager / Sales Consultant

Gillman Honda Fort Bend – Rosenberg, TX

April 2021 – December 2022

- Managed inbound and outbound sales communications, translating complex financing and tax-related incentives into plain language for customers.

- Implemented best practices for lead flow, improving sales team efficiency.

- Analyzed KPIs to identify opportunities, launching targeted marketing campaigns.

- Served as lead point of contact for de-escalating customer concerns and maintaining positive relationships.

Director of Business Development & Security Support

Kathy Ireland Worldwide – Remote

April 2005 – August 2015

- Forged partnerships and spearheaded marketing initiatives across remote teams, aligning with client-centric growth strategies.

- Coordinated high-profile events, asset security, and brand partnerships, contributing to revenue growth.

- Organized trade show appearances and managed sales support across multiple time zones.

Education

Bachelor of Arts in Business Culinary Arts – Florida Technical College – West Palm Beach, FL

Certificate in ChatGPT – LinkedIn – Remote

Certifications

ServSafe Food Handler (recommended if applying to Costco)

Driver’s License – Class C

Skills

• Customer Relationship Management (CRM) & Remote Communication

• Tax-relief / Financial-program navigation (willing to train)

• Sales Funnels & Outreach Campaigns

• Conflict Resolution & De-escalation

• Customer Service & Communication

• Time Management & Organization

• Route Planning & Delivery Logistics

• Sanitation & Hygiene Compliance

• Inventory Rotation & Restocking

• Vehicle Safety & Inspection

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