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Resident Assistant Support Specialist

Location:
Rochester, NY
Posted:
September 23, 2025

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Resume:

Carmen Jones

585-***-**** *******@*****.***

Objective

To obtain a position working with people providing customer/client care. Where I can utilize my diverse communication and organization skills to be of service to human kind.

Experience

TEACHER AIDE ABC HEADSTART 12/2018-CURRENT

Assisting small children in early child educational setting. Demonstrating basic skills of everyday living skills. Aiding teacher with daily routine.

RESIDENT ASSISTANT CATHOLIC FAMILY CENTER 11/2016-4/2019

Maintained safety and security of an Intensive Residence of 16 women and 5 children with chemical dependency. Collected UA samples, conducted BAC, electronic record keeping. Assisted with everyday living skills in a sober setting. CPR and first aid certified narcan trained

RESIDENT ASSISTANT EPILEPSY PRALID 6/2014-12/2015

Working with TBI individuals assisting them with daily living skills in a group home setting as well as community. Duties included daily record keeping, cooking, cleaning also being a support for clients while completing daily chores. Securing the environment making sure it’s inviting to friend and family visitors. CPR and first aid certified, AMAP certification

RESIDENT ASSISTANT SALVATION ARMY 2012-2014

Providing emergency shelter for women in need. Completing intake process, daily record keeping. Ensuring safety by observing clients on monitor in a secured setting. Conducting hourly rounds. Assigning daily chores, laundry times, ensuring clients have daily essentials.

INDIVIDUAL SUPPORT SPECIALIST ARC OF MONROE 2007-2014

Supporting individuals within the mentally challenged population. Teaching daily living skills. Assisting with personal care, meal prep and cleaning. Providing a safe environment within the residence as well as being a safe support out in the community. Supported clients on volunteering at local fire station and meals on wheels periodically. CPR certified, AMAP certified

TEMPORARY EMPLOYMENT

Wolpoff & Abramson, Paralegal Debt, Collections 2005-2006

Charter One, Loan Adjuster, Collections 2001-2004

Charter One, Auto Finance, Receptionist 1998-2001

EDUCATION

High School Diploma, Benjamin Franklin High School



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