Data Entry Office Manager

Charla McCormick

Office mgr/Dispatcher/data entry New Castle, PA 16101

***************@*****.***

724-***-****

I am looking for the opportunity to use my experience and skills for office manager, data entry, &/or dispatcher.

Authorized to work in the US for any employer.

Work Experience

Nanny/bookkeeper

M Jacobs Enterprises LLC- New Castle, PA

I am a nanny to a 4-year-old & a 2-year-old. I teach them through play & also curriculum. I make sure they are taken care of throughout the day. I am also a bookkeeper for Matt & Amber. I do payroll for their restaurant employees. I enter new employees into the system & make sure that all of their paperwork is filled out correctly.

Office Mgr./Dispatcher

Dan Jacobs Heating & Cooling LLC - New Castle, PA

December 2015 to January 2023

I have taken incoming calls to schedule heating & cooling problems that the customers needed dealt with. Some were emergency calls & some were tune-ups. We also had customers that were on a service agreement that I called on twice a year to get them scheduled for tune-ups for the A/C & furnace tune- ups. Also estimate calls that needed attended to. I also did various office work that was a jack of all trades to Dan's various businesses. Which one is the restaurant business. I also processed payrolls for all 3 of his businesses. I have HR experience, maintained employees’ personal files, and ordered office supplies. Infant/Toddler Teacher

Bright Star Learning Center - New Castle, PA March 2014 to September 2014 I was either in the infant room or the older/younger toddler rooms of the daycare. Taught them through play and by using the Ecers guidelines. I did crafts with them, got them snack and lunch. Older Toddler Teacher

Sweet Pea Patch - Edinburg, PA

September 2011 to February 2014

I worked with 2–3-year-old toddlers. I taught them mostly through play. I also did lesson plans on a weekly basis. I did crafts with them on a daily basis, read to them daily, I did observations on my toddlers daily, fine/gross motor skills we did every day. I also had cleaning duties. Made sure my room was up to DPW & keystone star standards.

Data Entry Clerk

Altegrity/USIS - Grove City, PA March

2007 to August 2010

I screened incoming applications to make sure all information was accurate and correct. I also entered applications into our database. I was a trainer, worked in our mailroom, knew all departments cases, was on special teams, received incentives 4 times in one year. I always met production in the work that I was doing.

Education

High school or equivalent in Business Administration Butler County Comm. College - Butler, PA

1989 to 1990

Skills

• Valid driver’s license, Data entry, screening and scheduling, typing, faxing, excel online course, basic leadership course, phone etiquette course, customer service, able to work independently, team player, able to achieve objectives, productivity (10+ years)

• Dispatch

• Successware Software (3 years)

• Billing (5 years)

• Data Entry (7 years)

• Microsoft Excel (7 years)

• Payroll (7 years)

• Receptionist (7 years)

• Scheduling (7 years)

• Typing (10+ years)

• Microsoft Office (7 years)

• Human Resources (7 years)

• Bookkeeping

• Childcare (10+ years)

• Office Management (7 years)

• Toddler Care (10+ years)

• Office Administration (7 years)

• Accounts Payable (7 years)

• Accounts Receivable (7 years)

• Microsoft Word (10+ years)

• Service Titan software (4 years)

• Loan processing

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