Tammy Green
n 727-***-**** )n *****.***@*****.***
20+ Years of Premier Customer Service Experience
Professional Summary
Accomplished and customer-focused professional with over 20 years of experience delivering exceptional service in retail and education. Skilled in managing customer inquiries, resolving issues, coordinating services, and maintaining strong client relationships. Recognized for professionalism, empathy, and a solutions-oriented approach. Retired in March 2024 after a successful career marked by dedication and consistent performance. Core Skills
• Customer Relations & Support • Complaint Resolution
• Order Processing & Account Management • Training & Development Support
• Microsoft Office Suite (Word, Excel, Outlook) • Computer Literacy & Data Entry Professional Experience
SalonCentric St. Petersburg, FL
Premier Customer Service Representative 2003 – Mar 2024
• Maintained a positive, empathetic, and professional attitude toward customers at all times.
• Responded promptly to customer inquiries across multiple communication channels.
• Acknowledged and resolved customer complaints with efficiency and professionalism.
• Developed in-depth knowledge of products and services to answer customer questions effectively.
• Processed intake forms, account updates, and service orders accurately.
• Collaborated with team members to support seamless customer experiences. Pinellas County Schools St. Petersburg, FL
Teacher’s Assistant 2000 – 2003
• Assisted lead teachers with classroom instruction and supervision.
• Monitored students during recess, field trips, and classroom activities.
• Supported literacy development by reading to students and assisting with reading practice.
• Helped organize daily schedules and learning activities. Education
Tampa Community College Tampa, FL
Computer Certificate, 1987 – 1988