Administrative Assistant Ii

Denise McCorkle

Summary

Reliable and proactive Payroll Specialist with over forty years of administrative office experience, people skills, problem solving, secretarial skills, and all areas of computer software, office equipment, and technical work in an office environment. Extensive knowledge of Oracle, Microsoft Office, Windows applications, and Adobe.

Experience

Administrative Assistant II - Payroll

Dallas ISD, Mental Health Services Department, Dallas, TX

07/2020 – Current

Responsibilities:

Manages payroll/timekeeping of over 230 staff

Handles all of supplemental payroll for the Youth & Family Center staff

Controls the monthly federal upload of the Title I funds for supplemental staff

Controls monthly job description federal upload for ESSER funds

Oversees the tracking of all departmental assets

Assists with providing transitional information of department procedures, policies, and other necessary documents to new staff

Administrative Assistant II

Dallas ISD, Psychological & Social Services Department, Dallas, TX

10/2012 – 07/2020

Responsibilites:

Answered, triaged, and directed phone calls and emails for the department and director

Ran daily, weekly, and monthly reports of department staff per director

Created, organized, and distributed Excel spreadsheets regarding school assignments of staff

Provided all documentation and required information for an easy transition into the department to all new hires

Maintained and managed all office equipment and supplies including the distribution of technology for staff use

Managed budget spending and purchasing of departmental needs

Handled payroll of over 40 staff

Revised testing documentation and created packets for team and counselors

Administrative Assistant V

Dallas ISD, Social Studies Department, Dallas, TX

08/2002 – 05/2011

Responsibilities:

Assisted Supervisors/Coaches with creating and formatting updated curriculum documents for student use

Uploaded and linked files for online courses

Created documents for meetings, staff development, and programs

Constructed PowerPoints, brochures, certificates, and more for Mock Trial and National History Day

Coordinated travel arrangements and itineraries for Supervisors, Coaches, and Director

Managed budget and grant expenses

Maintained upkeep of all office equipment

Internet Technical Support

TxDriving.com, Dallas, TX

12/1999 – 03/2002

Responsibilities:

Provided virtual technical support via phone call for those with issues while taking the online course

Resolved time sensitive support issues in time sensitive situations in a quick and efficient manner

Managed to balance multiple tasks concurrently with ease

Excelled in providing upscale support for all callers regardless of complaint difficulty level

Office Manager

RH Computers, Inc., Richardson, TX

08/1995 – 10/1999

Responsibilities:

Co-owned and operated the small business with ex-husband

Handled all invoicing and billing documentation of customers

Oversaw, organized, and controlled all spreadsheets, credits, and banking related to the profit and expenditures of the business

Cleaned and helped maintain business organization daily

Managed timekeeping and payroll tools

Office Coordinator

Shermco Industries, Inc., Dallas, TX

07/1990 – 08/1995

Responsibilities:

Assisted with the coordination of all field service personnel

Created, designed, and constructed binding reports of all customer data sheets

Responsible for filing, invoicing, purchasing, and the handling of all salesmen for the company

Became educated in new computer software for designing fillable data sheets, which allowed for later use as an independent contractor helping enter data for field service technicians from 1995-1996

Skills

Payroll/Timekeeping

Priority Management

Operations Management

Team Building

Goal Oriented

Detail Oriented

Issue & Conflict Resolution

Friendly, Positive Attitude

Leadership

Training & Mentoring

Microsoft Office Applications

Windows Applications

Oracle

Adobe/Adobe Creative Cloud

Microsoft Teams

PowerSchool

Education

High School

1980-1982 – Lake Highlands High School, Dallas, TX

High School Equivalency

Contact this candidate