Assistant Manager Customer Service

ASSISTANT MANAGER TRANSFER/CCTV (Federal Residents Co-Operative Housing)

HASSAN IQBAL

Assistant Manager Transfer/CCTV:

Federal Residents Co-Operative Housing (Senate Project) Sep 2021 – Still Working

Senate project Federal [Residents Co-Operative Housing Society Islamabad (FRCHS)] is one of the oldest registered housing societies of Islamabad having their Head Office at 24-D, Rashid Plaza, 2nd Floor, Opposite Parade Ground Metro Station, G 6/3 Blue Area, Islamabad. FRCHS is also in a joint Venture Agreement with Senate of Pakistan. Responsibilities:

Staff Management.

Ensuring all Transfer processes meet regulatory standards of society etc.

Managing customers quires.

Inform customers about ongoing promotions.

Administration.

CCTV Surveillance.

Redemption Supervisor:

Joy Land Pakistan Feb 2021 – Sep 2021

Joy land is a Pakistani amusement park company based in Rawalpindi/Lahore, Punjab, Pakistan. The Park, adjacent to Fortress Stadium, was established in 1977 and is one of the largest recreation parks in the city. It is spread out over an area of 6 acres (24,000 m2).

Responsibilities:

Supervision Of Staff.

Providing excellent customer service by greeting customers, understanding their needs.

Have a deep understanding of the products offered including features, benefits and specifications.

Take customer orders accurately and efficiently.

Address and resolve customer complaints or concerns professionally and effectively.

Inform customers about ongoing promotions, discounts, or special offers to encourage additional purchases.

Cash Management.

Sr-Redemption Officer:

FUN CITY Pakistan

Jun 2016 – Aug 2019

At Fun City, we go beyond being just an indoor Family Entertainment Center (FEC) in Pakistan! Since 2013, we’ve spread 1 million smiles annually across our spaces. Not just about fun, we proudly earned awards like Best Family Entertainment Center (FEC) and Best CSR (Corporate Social Responsibility) in the Menalac region. With 165+ games and rides.

Responsibilities:

Supervision Of Staff.

Providing excellent customer service by greeting customers, understanding their needs.

Have a deep understanding of the products offered including features, benefits and specifications.

Take customer orders accurately and efficiently.

Address and resolve customer complaints or concerns professionally and effectively.

Inform customers about ongoing promotions, discounts, or special offers to encourage additional purchases.

Cash Management.

PROFESSIONAL EXPERIENCES:

CAREER OBJECTIVE:

Bearing a strong academic background with

compelling ambition for learning, I seek a challenging career that gives me a chance to prove my technical and intellectual abilities, polishes my skills, and adds to my professional achievements.

+92-333-******* / +92-307-*******

Ghuri Town Phase 7, Islamabad, Pakistan

**************@*****.***

https://www.linkedin.com/in/hasan-iqbal-236a1b117

I.D No. 38403-0547539-1 -- Passport No. AX1355391

OTHER PROFESSIONAL EXPERIENCES:

6 Months Short I.T Computer course.

4th Months Short hand and steno typist.

EDUCATIONAL CREDENTIALS:

DEGREE/CERTIFICATION UNIVERSITY/INSTITUTE

Bachelor Abdul Wali Khan University

I.Com FBISE

Matric FBISE

PROFESSIONAL SKILLS:

Short Hand Aro Modeling Report Writing

Basic IT Windows MS Office

Google Embed Market Research

CURRICULAR ACTIVITIES:

Cricket Podcasting Badminton

Travelling Vlogging Drama Club

Stamp Collecting Reading Newspaper Welfare work

REFERENCE:

To be furnished upon request.

Contact this candidate