Sales Representative
Resume:
Skills
Contact
Phone
Education
Reference
Atty Immanuel L Sodusta -
Attorney, Marin Sodusta
Almeron Meren Arguelles And
Associates Law Offices
Phone:
Email :
Experience
*****.*******@*****.***
#96 19th Avenue Brgy San
Roque Quezon City
Address
Ma. Aira A. Torcuator
BS Information Technology
Aklan State University
2022
Computer literate
Product knowledge
Problem Solving
Time management
Active listening
Adaptability
ResultsCX-Alaska
Outbound Specialist - 02/2025-Current
US Telco Account
Handle outbound calls for:
Cable plan promotions
Mobile plan offers
Upselling/upgrading services
Outbound retention
Offering additional services
Agents Only(Freelance/Seasonal)
Customer Service Representative- 11/2024-01/2025
US Retail Account
Responsibilities:
Customer service and support
Order entry and processing
Refund processing
Reshipment coordination
Addressing customer concerns
Concentrix-Spark Place Cubao
Sales Retention Specialist- 09/2022-11/2024
UK Telco Account (Cable and Mobile Services)
Responsibilities:
Customer retention
Upselling services
Handling customer complaints
Addressing customer concerns
Faith Village Gardens-Boracay Malay, Aklan
Front Desk Clerk- 02/2021-09/2021
Responsibilities:
Tracking income and expenses
Guest management and relations
Hotel booking and reservations
Addressing guest concerns
SMSAM & ASSOCIATES LAW OFFICES
Office Clerk - 2020-2022
Responsibilities:
Providing administrative support
Data entry and record-keeping
Managing confidential documents
Addressing office concerns
To leverage my experience in sales retention, customer service, and administrative support to deliver exceptional results in a dynamic customer-facing role.
Contact this candidate