Data Entry Customer Service

Breanna Pedrin

***-* * ****** ***, Vista, CA ****4

*********@*****.*** 760-***-****

Professional Summary

Dedicated and results-driven professional with over 8 years of experience in leadership, customer service, and production operations. Skilled in data entry, Microsoft Office tools, and fast-paced environments. Proven ability to meet performance goals, maintain quality standards, and lead efficient teams. Detail-oriented and eager to leverage administrative and operational skills in a growth-focused role. Professional Experience

In-N-Out Burger — Level 6 Associate

Carlsbad, CA Feb 2016 – Present

● Met and exceeded daily production and service goals in a high-pressure, fast-paced environment.

● Operated kitchen and point-of-sale equipment, ensuring accurate data entry for inventory and transactions.

● Enforced Standard Operating Procedures (SOPs) to maintain consistency and safety.

● Trained and mentored new employees, streamlining onboarding and increasing productivity.

● Delivered exceptional customer service while handling high-volume operations.

● Maintained inventory logs and supply records with attention to accuracy. Thermo Fisher Scientific — NGS Equipment Operator

Carlsbad, CA Jun 2022 – Jul 2023

● Operated high-speed machinery on a Next-Generation Sequencing (NGS) production line.

● Entered product and quality control data with accuracy to meet regulatory standards.

● Packaged and labeled materials with precision, ensuring adherence to strict protocols.

● Maintained equipment and safety standards to minimize downtime.

● Collaborated with cross-functional teams to meet deadlines and improve workflows.

● Recorded and tracked daily production metrics using Microsoft Excel and internal systems.

Skills

● Data Entry

● Microsoft Office (Excel, Word, Outlook)

● Detail-Oriented & Organized

● Leadership & Team Coordination

● Production & Inventory Management

● Safety & Quality Assurance

● Time Management & Multitasking

● Training & Staff Development

References

Available upon request

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