Data Entry Customer Service

Robert Parker

***********@*****.*** • + 646-***-**** • New York, NY •

SUMMARY

12+ years of experience in managing tracking systems, customs entries, and FDA procedures. Skilled in Cargo Wise One, FDA ITACS, and logistics coordination, with a proven track record of driving operational efficiency, compliance, and client satisfaction.

EXPERIENCE

Worthmore Forwarding, Import Customs Entry Writer

Nov 2022 - Aug 2023

Prepared and filed customs entries in CargoWise One, ensuring compliance with CBP

and FDA requirements.

Reviewed invoices, packing lists, and shipping documents for accuracy prior to entry

submission.

Applied FDA regulations and ITACS system knowledge to manage clearance of

regulated goods.

Maintained compliance with SOPs, customs regulations, and partner government agency guidelines.

Geodis LLC, Account Representative

Mar 2016 - Nov 2022

Managed full customs entry process in CargoWise One for high-volume shipments.

Reduced processing time by 30% by streamlining documentation and filing workflows.

Classified goods and verified HTS codes to ensure duty and tariff accuracy.

Communicated with clients, brokers, and government agencies to resolve entry issues promptly.

Maintained strict compliance with CBP regulations and client SOPs.

Janel Group, Import Clerk

Feb 2015 - Mar 2016

Oversaw FDA entry processes, including ITACS submissions and product code development.

Coordinated with CBP and FDA officers to clear goods efficiently and avoid shipment delays.

Prepared commercial invoices, packing lists, and compliance documentation for imports.

Delivered consistent customer service while ensuring timely and accurate data entry.

Alpha International, Import Clerk

Jul 2012 - Feb 2015

Boosted on-time deliveries by 15% through logistics coordination.

Ensured US Customs compliance and managed import-export documentation.

Delivered excellent customer service, keeping clients informed on delivery status.

EDUCATION

Taylor Business Institute

Associate Applied Science • Business Management

St. Francis College

Bachelor of Art • Communication Arts

SKILLS

Customer Service • Data Entry • Customs Entries FDA • Microsoft Excel • Microsoft Office • Google Sheet

Robert Parker - page 1 of 1

Contact this candidate