Administrative Assistant Customer Service

JOVANNI

MORGAN

**** ******* ******, *** ********, NY 11691 · (1-347-***-****)

**********@*****.***

PROFESSIONAL EXPERIENCE

**/**** – 04/2016 Brooklyn Chambers Of Commerce – Brooklyn, NY 253 36th St 4th Floor, Brooklyn, NY 411657 Administrative Assistant / Secretary

●Answered telephones and gave information to callers, took messages, and transferred calls

●Documented information, updated files and paperwork, and maintained documents

●Operated office equipment, such as fax machines, copiers, and phone systems

●Provided excellent customer service to both staff and visitors

●Scheduled and confirmed appointments for clients and supervisors

6/13/2022 – 01/13/2023

JFK AIRWAY CLEANERS LLC – Service Rd BLDG 14, Jamaica, NY 11430

CABIN CLEANER - Maintenance

●Greeted guests as they entered

●Monitored bathroom maintenance

●Airline Club & Lounge

●Terminal Janitorial Services

●Services Sweeping & Scrubbing

EDUCATION

8/2016 - 12/2018

ULTIMATE MEDICAL ACADEMY- ASSOCIATE OF

SCIENCE DEGREE

● Fully accredited, accelerated program providing instruction to develop knowledge and skills to analyze, abstract, compile data and manage databases, and to report health information within electronic medical record (EMR) systems while maintaining privacy and security of patient information. Program content. Includes implementation of medical coding procedures, reimbursement methodologies, patient communication and adherence with medical records

policies and state and federal laws. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.

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