General Manager Customer Service

Corey Satterwhite

Austin, TX ***** · *****.***********@******.*** · +1-787-***-****

Authorized to work in the US for any employer

Professional Experience

AP Engineer

Tesla – Austin, TX · Jan 2025–Present

Operate and monitor autonomous vehicles across varied test scenarios, ensuring performance, safety, and compliance.

Execute real-time autonomous software testing, documenting system behaviors and providing feedback to engineering teams.

Maintain vehicle standards and ensure accurate reporting throughout test cycles.

Lyft – Austin, TX · Jan 2020–Present

Deliver safe and timely transportation services while maintaining high standards in vehicle cleanliness and rider courtesy.

Inventory Specialist Manager

Walgreens – Austin, TX · Oct 2023–Jan 2025

Directed store inventory operations, managed logistics, and enforced loss prevention protocols.

Acted as keyholder, overseeing store openings/closings and cash flow responsibilities.

Driver/Operator

MTM Cap Metro – Austin, TX · Feb 2023–Oct 2023

Transported passengers with special mobility needs, adhering to safety procedures and equipment protocols.

Retail Sales Associate

Nordstrom / Dillard’s – Austin, TX

Nordstrom: Nov 2022–Jan 2023 · Dillard’s: Oct 2021–Oct 2022

Delivered tailored shopping experiences and promoted customer loyalty programs.

Guest Service Representative

Extended Stay Hotels – Austin, TX · Jan 2021–Aug 2021

Managed check-ins and cleanliness standards while supporting guest satisfaction initiatives.

Assistant General Manager

Jiffy Lube – Austin, TX · Sep 2018–Aug 2019

Oversaw team operations, onboarding processes, and customer service excellence in a high-traffic location.

General Manager / Area Manager

Smoothie King – Austin & Beaumont, TX · Jan 2010–Sep 2018

Led multi-unit teams, managed cost controls, scheduling, training, and performance metrics across district locations.

Conducted audits and developed marketing promotions aligned with company goals.

Skills Summary

Operations Management · Team Leadership · Customer Service Excellence

Inventory & Loss Prevention · Budgeting & Forecasting · Recruiting & Scheduling

Microsoft Office Suite & POS Systems · Sales & Merchandising · Transportation Safety

Certifications & Licenses

Valid U.S. Driver’s License

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