El Paso It Systems

Samir A. Awale

***** ******* **** ** 915-***-****

El Paso, Texas 79928 *******@*******.***

Summary of Qualifications

Creative and pro-active System Manager with over twenty years of experience in IT systems and software applications, responsible for all aspects of an advanced service, critical, and highly dynamic data network, and network architecture plan. My knowledge encompasses the full life cycle of network Management, including detailed requirements analysis, planning and design network architecture and infrastructure, physical implementation, maintenance and operational support of all network solutions as required to meet the constantly changing business needs by project planning. Design, plan, execute and implement IT network architecture projects with customers and venders strong communication relationship.

Highly effective in Cisco Firewall ASA 5500 series, Routing and Switching management and configuration of Cisco 3500 XL, 2960 Catalyst (VOIP, ACL, EIGRP, OSPF, Spanning Tree, NAT, LRGW, DR, BDR, RIP v1, Rip v2), and HP procurve 2510/2530 switches. Professional poised to deliver progressive growth combining Cisco management and configuration of a planned network architecture, Microsoft Windows Server 2008 R2 Enterprise administration, Network Management. Highly effective with Hyper-V on server 2012 R2, VMware, and virtual Box. Configuring Wireless Access Points Aruba 500 series DLINK and Syslink. Strong knowledge and skilled with the OSI models to fit the network architecture, knowledge of TCP/IP, DHCP, DNS, WINS, Active Directory, Remote Desktop Connection, Firewall, Antivirus, Internet Security and data backup and restore system. A leader with global perspective, drive, and attitude with the ability to increase revenues and improve profit contributions in highly competitive business environments. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results of delivering projects on time. Excellent interpersonal and communications skills with proficiency to promote confidence, build, and maintain client relationships while interfacing positively with people of diverse backgrounds.

Core Competencies:

Cisco Firewall Routers & Switches Configuration and Security

Cloud-based proxy servers, such as, Zscaler

Microsoft Windows Server 2008 R2 administration, 2012 R2 ENT

Internet Security and data backup system

SQL and MS Access databases experience

Planning and design network architecture and infrastructure.

Strong knowledge of TCP/IP, DHCP, DNS, WINS, Active directory, Remote Desktop connection

Configuring and troubleshooting of VoIP hardware and software

Configuring Wireless Access Points Aruba 500 series

Network architecture and infrastructure project Management, planning, designing, and executing projects.

Building a Network architecture and infrastructure designing, for a campus from the ground up.

Trilingual English / Spanish / Arabic

PROFESSIONAL EXPERIENCE

Tier II Technical Support Analyst 2018 -- current

Eagle Family Foods El Paso. Texas

Manage the IT infrastructure for a large Plant that provides higher communication for 180+ technicians, and IT support over 200 employees.

Design and build tailored network/software solutions to meet the requirements and needs of internal/external technicians

Install, configure, and support Cisco and HP switches, Cisco firewalls, servers running Windows Server 2008 R2, and Windows Server 2012 R2, network printers/copiers, security systems, and NEC VoIP phone systems. Configure, control, and maintain Aruba wireless device.

Hyper-V on server 2012 R2, VMware, and virtual Box installation and mangement.

Manage all plant IT inventory and assets.

Manage all 3rd party ISP and other vendors.

Monitor the network performance and security regularly to improve performance and functionality.

Work directly with corporate IT staff to provide weekly status reports.

Network Administrator 2006 -- 20018

Vista College El Paso. Texas

Manage the IT infrastructure for a large multi-building campus that provides higher learning for 1500+ students, and IT support over 200 employees.

Manage the IT infrastructure for a large multi-building campus that provides higher learning for 1500+ students, and IT support over 200 employees.

Design and build tailored network/software solutions to meet the requirements and needs of internal/external customers

Install, configure, and support Cisco and HP switches, Cisco and Watchguard firewalls, servers running Windows Server 2008 R2, network printers/copiers, security systems, and NEC VoIP phone systems. Configure, control, and maintain Aruba wireless device.

Design and build classroom solutions to provide the computing tools necessary for the student learning experience.

Manage all campus IT inventory and assets.

Manage all 3rd party ISP and other vendors.

Monitor the network performance and security regularly to improve performance and functionality.

Work directly with corporate IT staff to provide weekly status reports.

EDUCATION

Master of Information Systems (MIS) (2012)

University of Phoenix, El Paso, Texas

Bachelor of Science in Information Technology in Information Systems Security (2011)

University of Phoenix, El Paso, Texas

AAS Computer and Electrical Engineering (2005)

AAS Computer Science Engineering (2005)

AAS General Engineering (2004)

El Paso Community College, El Paso, Texas

Trilingual English / Spanish / Arabic

Network Administrator – Diploma (2009)

Web / Graphic Design Specialist – Diploma (2008)

Vista College

Certifications:

CCNP, CCNA, MCITP Windows server 2008 R2 Enterprise, A+, Net+, Security+,

Server +, Linux+, Project+

Trilingual English / Spanish / Arabic

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