Customer Service Personal Care

Experience

In Home Personal Care Chicago, IL

Caregiver (Full-Time) 12/2024 - 06/2025

Provided assistance and support to elderly individuals with daily living activities Ensured proper meal preparation and nutrition for clients Maintained high standards of hygiene for clients

Administered daily medications to clients

Transported clients to appointments and assisted with grocery shopping Ensured clients were safely put to bed at night

Lakeside Community Committee Chicago, IL

Youth Worker 12/2023 - 10/2024

Ensured the safety and well-being of youth under my care Monitored and maintained the physical and emotional health of the youth Facilitated access to necessary appointments and services for the youth Reported any suspicions of child abuse or neglect to the appropriate authorities Collaborated with other professionals to ensure the best care for the youth Provided a supportive and loving environment for the youth dial amercia Chicago, IL

Customer Service Representative 06/2022 - 11/2023 Engaged with donors over the phone to explain compensation for plasma donation Educated donors on the donation process and requirements Addressed any concerns or questions regarding plasma donation Provided information on donation hours and procedures Ensured donors understood the impact of their donations on saving lives Listened actively to donor inquiries and provided accurate responses YMCA Orlando, FL

After School Program Assistant 05/2021 - 09/2023 Supervised and engaged with children in a group setting Assisted with homework assignments and provided academic support Led recreational activities to promote physical activity and social interaction Ensured a safe and positive environment for all children Organized games and activities to keep children entertained and engaged Prepared snacks for children and maintained cleanliness in snack area Walgreens Orlando, FL

Pharmacy Technician 07/2021 - 12/2022

Assist pharmacists in dispensing medications and managing inventory Provide excellent customer service by ensuring customers receive the correct medications and refills as needed Ensure customers receive their daily medications on time Demonstrate great communication skills and active listening to address customer needs Collaborate with pharmacists to maintain a safe and efficient work environment Maintain a high level of accuracy and attention to detail in all tasks Skills

Customer service, Time management, English, Guest services, Leadership, Documentation review, Communication skills, Physical examinations, Microsoft word, Microsoft excel Danielle sims

312-***-**** *****************@*****.*** Chicago, IL