Customer Service and Management
Resume:
Racell K. Thompson
Phoenix, AZ 85037
*********@*****.***
EXPERIENCE
SimonMed Imaging, Phoenix, AZ — Front Desk Receptionist
July 2021-December 2021
Greeted patients, verified appointments, insurance verification and took in payments. . Communicated with Imaging Technicians to ensure patients' needs were met, along with their providers.
Dollar Tree Inc., Glendale, AZ — Store Manager
March 2019-June 2021
Assists team with inventory placement, stockroom organization, and implementing monthly/seasonal sales planners. Executing and following all company policies with safety and deliveries from vendors on-site. Meet or exceed company’s productivity standards. Providing customer service. Performs opening and closing procedures. Handles cash and management of all hourly employees within the store.
Dollar Tree Inc., Goodyear — Assistant Freight Manager
December 2017-March 2019
Maintained merchandise by unloading, stocking and maintaining the company’s expectations for cases per hour guidelines with a team of 2 or more. Completed daily paperwork, manager on duty as needed to maintain the store. Completed and organized aisles as needed to upkeep company’s expectations for the sales floor displays.
EDUCATION
Estrella Mountain Community College, Goodyear, AZ - Associates Business Degree
Graduated May 2017
Sherman Indian High School, Riverside, CA — H. S. Degree
Class of 2003
PROFESSIONAL REFERENCES
Gabriel Quiroz, Dollar Tree Stores
480-***-**** (work)
Tatyanna Wissman, SimonMed Imaging
602-***-**** (work)
Mandy Wiggin, Circle K Stores
623-***-**** (primary/cell)
SKILLS
Microsoft Office
Problem Solving
Customer Service
Accounting
Management
Organization
Adaptability
Patience
Empathy
Computer Literacy
Detailed Oriented
AWARDS
Honor Roll- EMCC
LANGUAGES
English
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