COURTNEY HAMMOND
Chatsworth, GA ***** 762-***-**** ********.******.*********@*****.***
PROFESSIONAL SUMMARY
Dynamic professional excelling in data entry and customer service. Skilled in calendar management and social media marketing, I effectively organized events and enhanced client communication. Passionate about delivering exceptional support. I thrive in client/customer relation environments while ensuring client satisfaction. SKILLS
• Calendar management • Social media marketing • Customer service
• Excel organization • Event planning • Email communication
• Phone etiquette • Problem solving • Effective communication EXPERIENCE
Administrative Assistant November 2023 - August 2025 Sound & Soul Yoga Chatsworth, GA
• Assisted owner with social media marketing
• Setting up group events
• Calendar planning on Outlook
• Emails to clients new and existing
Secretary to Direct Operation Mngr January 2021 - January 2023 F2F Transport Chattanooga, TN
• Data entry
• Excel spreadsheet organization
• Mcleod
• Building loads for truck drivers then emailed the loads to over 50 different drivers on a daily basis
• Customer service including phone operation & etiquette
• Worked with Supplier Net & Max Transit Logistics side handling the account for GE Appliances Front Desk Receptionist January 2020 - January 2021 Nash Chevrolet Lawrenceville, GA
• Answering phones and directing to correct extension
• Switchboard
• Filing paperwork
• Greeting customers
• Handed out tags for test driving vehicles
• Filing
• Copying
Ambassador January 2017 - January 2019
Plexus Worldwide, Inc. Snellville, GA
• Promoted health & wellness products for the all-natural company
• Distributed samples to potential clients
• Initiated conversations about what products would best suit client's health needs
• Customer support on signing up to receive their monthly products
• Follow up with potential, current, & past customers on their needs Assistant Manager January 2015 - January 2017
JW&L Enterprises North Charleston, SC
• Answered phones
• Sent & replied to emails
• Filing
• Prepped blueprints
• Placed orders & received new siding shipments
• Placed orders for office supplies
• Prepped and maintained calendars
• Scheduled contractor work
Personal Assistant January 2010 - January 2014
Price Family Lawrenceville, GA
• Picked up dry cleaning
• Grocery shopping
• Filing
• Mail sorting
• Sending packages
• Wrapping gifts
• Internet research
• Party, event, vacation and calendar planning
• Meeting contractors for home projects
EDUCATION
High School January 2006
Shiloh High School, Lithonia, GA
Process Institute - hair design & color January 2012 The Process Institute, Lawrenceville, GA
Trained & certified in hair design & color with the pivot point program CERTIFICATIONS AND AWARDS
Process Institute, Top number of pre-books, Top number of Up-sales REFERENCES
Available upon request
LANGUAGE
Native
English