Customer Service Digital Marketing

Darlington Opara

Email: ***********@*****.***

Professional Summary

Versatile and results-driven professional with proven experience in customer service, digital marketing, copywriting, and online sales management. Skilled in building customer relationships, managing online sales platforms, and creating impactful marketing campaigns. Adept at delivering excellent customer service experiences while increasing brand visibility and driving business growth.

Core Skills

• Customer Service & Support

• Digital Marketing (SEO, Social Media, Email Campaigns)

• Copywriting & Content Creation

• Online Sales Management & E-commerce

• Client Relationship Management

• Problem Solving & Communication

• Brand Growth & Strategy

Professional Experience

Online Sales Manager & Customer Service Representative Dax Electricals Instagram: @daxelectricals

• Managed online sales operations, ensuring smooth order processing and customer satisfaction.

• Responded to customer inquiries and resolved issues promptly to maintain a positive brand reputation.

• Developed and executed digital marketing strategies to increase brand visibility and attract new clients.

• Created engaging social media content and copywriting to boost audience engagement.

• Contributed to sales growth by building strong customer relationships and enhancing the overall online shopping experience.