Office Administrator Information Systems

Tiffany Washington

*** ****** **** *****, ******, Texas * 214-***-**** * *************@******.***

Office Administrator

Proficient Office Administrator with experience managing day-to-day operations, information systems, schedules, and facilities. Skilled in prioritizing support staff and ensuring smooth office functioning. Strong organizational and decision-making abilities.

Work Experience

Law Offices of Mark M. Childress * 03/2022 - 02/2025

Office Administrator

• Manages the day-to-day operations of the office; prioritizes use of support staff and facilities.

• Manages the daily operations of information systems.

• Manages equipment, office services, and facilities.

• Manage schedules and appointments including trial dates and hearings, and meetings and travel.

The Boardroom Salon for Men * 04/2019 - 03/2022

Front Desk Manager

• Organizing and booking appointments for clients, making sure we can fit as many clients as we can while making sure the stylists are running on time and calling clients ahead if the stylist is running late so that the client is aware.

• Working fast pace is crucial in the salon industry because if short staff we must be prepared to handle the front desk while keeping the customers happy is important, making sure the clients experience is excellent.

• Handling inventory and making sure the stylist consistently has the products they need.

• Taking care of deposits at the end of the day, getting change for the salon, documenting every time there's a change in the drawer into google docs.

• Greeting each and every client/person that works through the front door and providing them with the very best service.

Quick Refund Tax Service * 08/2016 - 04/2020

Office Manager/Tax Agent

• Prepare federal, state and local tax returns for businesses, organizations and individuals.

• Advice clients on how to minimize tax liability, inform them of any tax changes that affect their business and ensure compliance with taxing agency requirements.

• Accounting, including but not limited to accounts payable, account receivable, payroll including W-2s and 1099s, personal tax 1040 only.

Integrated Alliance * 10/2015 - 12/2018

Order Entry Agent

• Process sales order from Comcast direct sales, contractors, and retail rep.

• Process payment, answering billing questions, and troubleshoot errors.

URSUS Holdings, LLC * 04/2014 - 10/2015

Legal Administration Assistant

• Performs a variety of office support duties including completing forms, maintaining logs, compiling and organizing data to facilitate routine paperwork processing.

• Performs receptionist activities and communicates with a wide variety of counties throughout the different states, cities, and counties by telephone including employees, agencies, other city departments, and vendors to provide information on getting documents recorded.

Education

Medical Assistant

PCI Health Training Center

Dallas, TX

Duncanville High School

Graduated 1998

Skills

Customer Service, Decision- making, Excel, Microsoft Office, Organization, Outlook, PowerPoint, Quick Books, Word

“References available upon request”

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