Customer Service Store Associate
Resume:
Sundae Cadenhead
Las Vegas, NV *****
************@*****.***
Professional Summary
To secure a position in an environment that allows growth in advancement based upon demonstrated performances.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Willing to relocate: Anywhere
Work Experience
Mail Sorter
Ups-Chicago, IL
August 2024 to February 2025
sort incoming mail.
Label packages before placing the on the conveyor belt . Maintain a safe and clean environment.
Picker/packer
MidWest Goods Distribution-Des Plaines, IL
January 2024 to July 2024
Pick vapor items off pick sheets
Verify number of items before placing vape products into bins display and take pictures of items for customers verification
Bubble wrap and pack items into boxes
Process order numbers into the computer system .
Store Associate
Wonolo/ Nordstrom-Chicago, IL
January 2023 to January 2024
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Maintained a clean and organized store environment, ensuring merchandise was properly displayed and shelves were stocked
• Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
• Resolved customer complaints or concerns promptly and effectively to ensure customer satisfaction
• Assisted in setting up promotional displays or signage to attract customers' attention to new products or special offers
• Participated in regular training sessions to stay updated on product knowledge, sales techniques, and company policies
• Recognized for providing outstanding customer service with positive feedback from customers on multiple occasions
• Proactively assisted customers throughout the store, offering product recommendations and answering questions
Inspector I
Dart Container-Chicago, IL
October 2022 to December 2023
Inspect cups for defects and pack cups into boxes. Inspect the bags for Rips and tears.
Check for dates and cups.
Document the amount of production on a timely basis. Use Rf scanner to obtain labels.
Perform basic knowledge on machine operating.
Follow all safety rules and maintain a clean and safe environment Packer
Amazon Warehouse-Markham, IL
January 2021 to September 2022
Receive process and place packages in a tote for further processing. Place packages in bins for count verification.
Verify items on screen before processing
Perform cycle counts.
Label packages
Shipper/Receiver
Integrity Trade Services-Chicago, IL
March 2019 to December 2020
Pick clothing products such as North face Reebok Ralf Lauren and Nike Pack products according to vendors request at packing stations. Label products according to vendors request and scan products using the rf scanner for shipment. Label packages with the invoice sheets for shipment. Reprint labels if needed.
Verify the amount of each order picked.
Manifest packages into the computer system.
Mail Sorter
UPS-UPS
September 2017 to February 2019
Sort mail.
Process mail and scan mail into the computer system. Label packages
Place packages on the conveyor belt.
Place bins in the correct location for shipping.
Cycle Counter
Amazon Conservation Association-Monee-IL
April 2015 to August 2017
Perform a cycle count using the RF scanner to document accuracy of Amazons products. Document theft activity and label damaged materials us the RF scanner. Scan locations and barcodes instructed by the RF scanner. Follow all Covid-19 and other safety procedures.
Inbound Messenger
U.S. Messenger-Chicago, IL
June 2013 to March 2015
Greet outbound couriers and assist them with all request. Enter package information into the computer system. Resolve customer complaints in a professional manner. Sort incoming mail.
Scan packages using the RF scanner
Process online orders
Deliver within the company
Mail Sorter
Mail Terminal Services-Des Plaines, IL
March 2011 to May 2013
Sort incoming mail.
Scan products placed on conveyor belt on a timely basis. Place bins in the correct locations for shipping.
Follow all safety procedures.
Education
High School Education
Bogan High School-Chicago, IL
September 1999 to June 2003
Skills
• Warehouse Experience
• Shipping & Receiving
• Packaging
• Quality inspection
• Order Picking
• Manufacturing
• Load & Unload
• Customer Service Time management Public Relations (9 years)
• Order Picker
• Basic math
• English
• Order fulfillment
• Pallet Jack
• RF Scanner
Certifications and Licenses
Driver's License
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