NIKITA PATEL
** ********* *****, ******, *** *QL
*******@*****.***
Personal Statement
I am a friendly, well presented individual with a professional manner and ability to adapt to new situations. I have the ability to work under pressure and strive to produce work of a high standard. Key Skills
• Friendly and personal customer service and customer care
• In depth knowledge of customer handling to provide appropriate level of service and care
• Excellent interpersonal skills, ability to multi task and prioritise workload with attention to detail
• Well organised and flexible team member
• Practical skills and manual dexterity
• Patient with empathetic approach
• Able to remain calm under pressure and with multiple tasks
• Strong observation with a good eye for detail
• Driving: Full clean licence
• DBS check – up to date
• Languages: English and Gujarati with an understanding of Hindi and Punjabi Employment History and Experience
Cleaner
February 2023 – Present
Kloeckner Metals UK – Dudley
• Using a range of cleaning equipment such as vacuum cleaners and mops
• Working safely with a variety of cleaning chemicals
• Cleaning floors and surfaces across the premises
• Maintaining clean standards throughout the kitchens, bathrooms, public areas and offices
• Removing rubbish from bins and replacing with fresh bin bags Press Operator
January 2022 – February 2023
MiTek House, Grazebrook Industrial Park, Peartree Ln
• Loading metal plates
• Packing metal plates into boxes that are coming from the press
• General warehouse duties
• Helping other members start the job by showing them how to use the machine
• Making boxes when the machine is broken
Cleaner
April 2020 – May 2022
Dudley Zoo
• Using a range of cleaning equipment such as vacuum cleaners and mops
• Working safely with a variety of cleaning chemicals
• Cleaning floors and surfaces across the premises
• Maintaining clean standards throughout the kitchens, bathrooms, public areas and offices
• Removing rubbish from bins and replacing with fresh bin bags
• Cleaning offices
• Cleaning public toilets
Sales Assistant Sept 2019 – April 2020
Laura Ashley, Dudley
• Ensure high levels of customer satisfaction through excellent sales service 2
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Building and developing relationships with colleagues Product Packaging/Cleaner Jan 2015 – August 2018
MSH Chemicals Ltd, Dudley (Reason for leaving: company relocating)
• Labelling/assembling boxes
• Preparing, cleaning, adjusting and maintaining packing machinery
• Checking products for faults before packing
• Identifying faults with machinery and stopping production if necessary
• Filling containers with chemicals, placing packed items on to pallets ready for dispatch
• Building and developing relationships with colleagues
• Range of cleaning duties performed
Cleaner Sept 2008 – August 2009
H&R Chempharm Ltd, Tipton
• Using a range of cleaning equipment such as vacuum cleaners and mops
• Working safely with a variety of cleaning chemicals
• Cleaning floors and surfaces across the premises
• Maintaining clean standards throughout the kitchens, bathrooms, public areas and offices
• Removing rubbish from bins and replacing with fresh bin bags Carer/Cleaner Sept 2009 – June 2014
Private Care, Dudley
• Providing ongoing and emotional support
• Tending to nutrional needs of service user – preparing and cooking food
• Assisting with feeding
• Washing and ironing clothes
• Cleaning around the house including floors and surfaces
• Remaining vigilant to health and wellbeing of service users Cleaner Aug 2014 – Dec 2018
Specsavers Opticians, Lichfield
• General cleaning services including office, toilets, staff rooms and laboratories
• Emptying bins and wiping desks
• Shop floor replenishments
• Familiar with company procedures and regulations
• Health and safety policy regulations completed
Community Interpreter 2007 - Present
Shree Krishna Temples
• Provision of Interpreter services
• Working in Hospitals and community projects
Education
2020 Dudley College of Technology
Entry Level Certificate in Employability Skills (Entry 2) Entry Level 1 in English
2020 Entry 2 Planning for progression Pass
Entry 2 Personal Finance Pass
Entry 2 Behavior at work Pass
Entry 2 Effective communication Pass
Entry 2 Introduction to ICT Pass
Entry 2 Searching for a job Pass
Entry 2 Working as part of a group Pass
Entry 2 Dealing with problems in daily life Pass
2018 Jobchange Education Centre, Dudley
3
Level 2 Award in Food Safety in Catering
2006 Girls’ College, Surat India
3 Passes equivalent to GCSEs in:
Mathematics Pass
English Pass
Science Pass
Interests and Other Activities
When not working, I relish a challenging game of Badminton and Tennis. I am also longstanding member of a local gym club. As well as bringing great prestige, by participating in such competitions, this has sharpened my confidence. Not only does this maintain my health; but it enables me to build on valuable friendships and develop my teamwork capabilities. I leisurely like to read cooking books which always are always enhancing my every day skills as an individual.
References
Praful Patel
Director
Specsavers Opticians
43 Market Street
Lichfield
WS13 6LA