Customer Service Data Entry

Leilani Freitas

Hardworking, eager and responsible individual seeking a position within an organization that offers a positive and friendly work environment with room for advancement. Yuma, AZ

Professional Summary

Building customer relationships with professional skills and respectful attitude. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Delivery Driver

UberEATS-Dublin, CA

August 2022 to January 2023

Picked up and dropped off food to customers

Server/Waiter

Ihop-Yuma, AZ

March 2017 to March 2019

Built good relationships with customers, served food, sat tables, prepared food, cleaned tables, operated the cash register, provided EXCELLENT customer service to the best of my knowledge. Did the best I could to make sure guest were satisfied enough to get the to keep coming back. Earned my regulars, and fixed problems and or situations with confidence and stayed productive. Housekeeper/Breakfast Attendant

Quality Inn and Suites-Yuma, AZ

January 2016 to February 2017

Cleaned rooms and also prepared breakfast for guest. Data Entry

Alas Cargo-Hayward, CA

February 2014 to May 2014

94544

• Experience in Logistics, Shipping/ Receiving

• Improved customer service skills and inventory skills Sales Support Representative

Victoria's Secret-Pleasanton, CA

October 2009 to January 2010

94567

• Responsible for stocking merchandise and customer service Star Cast Member

Chuck E Cheese-Newark, CA

February 2007 to October 2009

94560

• Experience as host, cook, game attendant, server and cashier

• Responsible for kid check and entertainment duties

• to develop customer service skills

Customer Service Sales Representative

J.C. Penney-Pleasanton, CA

May 2004 to August 2006

94567

• Developed customer service skills

• Experience as cashier

• Developed inventory/stocking skills

• Operator skills/experience

Education

Diploma in General Education in Medical Billing & Coding Everest College-Hayward - Hayward, CA

February 2009 to October 2010

Certificate in Medical Insurance Billing

Everest College

2010

High school diploma or GED

Skills

• Food Production

• fast learner

• Account Management

• Medical Records

• Sales

• iOS

• Front desk

• Negotiation

• HIPAA

• training

• Organizational Skills

• Word

• Hotel experience

• Android

• Medical Billing

• Medical Terminology

• ICD Coding

• Data Entry

• Server

• Microsoft Office

• Powerpoint

• Anatomy Knowledge

• Microsoft Excel

• Insurance Verification

• Customer Service

• CPT Coding

• Guest services

• POS

• MS Office

• Sales Support

• Medical Coding

• ICD-9

• Medical Scheduling

Languages

• English - Fluent

• Tagalog - Fluent

Certifications and Licenses

Food handler Card

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