Data Entry Administrative Support
Resume:
LATOYA CRAMSEY
Email: ***************@*******.*** Phone: 571-***-****
Professional Summary
Detail-oriented and organized professional with strong experience in administrative support, customer service, and logistics coordination. Skilled in data entry, records management, and accuracy-driven tasks. Adept at working independently in fast-paced environments and meeting deadlines with precision.
Key Skills
• Data Entry & Database Management
• Microsoft Office Suite (Excel, Word)
• Google Workspace Tools
• Typing Speed 50+ WPM
• Records Accuracy & Verification
• Time Management & Organization
• Customer Service & Communication
Professional Experience
Driver Leader II Swift Transportation, Jonestown, PA 2024 – Present
- Enter and track driver data in company systems with accuracy.
- Review and update records to ensure compliance and efficiency.
- Communicate with drivers and management to clarify information.
- Maintain confidentiality of sensitive operational data.
Company Driver J.B. Hunt, York, PA 2022 – 2024
- Maintained accurate logs, reports, and compliance documentation.
- Verified and submitted time-sensitive records under DOT regulations.
Company Driver Prime Inc., Pittston, PA 2021
- Managed trip documentation and reporting with attention to detail.
- Coordinated with dispatch and customers to ensure accurate deliveries.
Administrative Assistant New Bethany E.C. Church, Allentown, PA 2010 – 2018
- Performed data entry, scheduling, and records management.
- Coordinated appointments, conference room schedules, and correspondence.
- Provided frontline customer service and maintained office databases.
Provider Services Clerk Aetna, Allentown, PA 1997 – 2000
- Accurately entered and updated provider data in internal systems.
- Verified records, processed claims, and resolved discrepancies.
- Delivered high-volume administrative support in a fast-paced office.
Education
High School Diploma William Allen High School, Allentown, PA
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