School District Customer Service

MARIA CARUSO

Deer Park, NY ***** 631-***-**** *************@*******.** WWW: Bold Profile

Dedicated professional with experience at Hhh School District, excelling in behavior management and effective communication. Proven track record in enhancing student support for special needs, delivering personalized assistance, and collaborating on individualized education plans. Committed to fostering positive learning outcomes through tailored strategies and proactive engagement.

• Behavior management

• Effective communication

• Helping students with special needs

• Small group and individual assistance

Paraprofessional

Hhh School District

Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.

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• Enhanced student support by delivering one-on-one and small group assistance in various subjects. Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.

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Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

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Collaborated with teachers to develop and implement individualized education plans for students with special needs.

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• Assisted classroom teacher in supervising snack time and indoor and outdoor play.

• Tailored lesson plans for students with emotional and cognitive disabilities. Assistant Teacher, 09/2023 - Current

Park Shore

• Supervised recess, lunch and daily student intake and dismissal. Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.

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PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

• Completed daily reports, meal count sheets, and attendance logs.

• Kept students on-task with proactive behavior modification and positive reinforcement strategies.

• Worked with teachers to design lesson plans and coordinate activities for classes. Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.

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• Worked with teacher to identify and target opportunities for instructional improvements.

• Assisted in implementation of new learning tools, systems and materials. Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.

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Store Supervisor, 06/2014 - 11/2021

TD Bank – Elewood

• Supervised daily operations by directing customer service, inventory and sales operations. Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.

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• Conducted inventory analysis to determine optimal stock levels. Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.

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• Educated and trained staff to equip with knowledge about products, customer service and store policies. Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.

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• Boosted sales by effectively cultivating customer rapport and delivering superior customer service.

• Boosted sales performance with targeted marketing strategies and in-store promotions.

• Enhanced customer experience through attentive service and prompt resolution of issues. Bachelor: International Relations, 03/2008

Colleggio San Rocco - Palermo Italy

Italian

Native or Bilingual

EDUCATION

LANGUAGES

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